Fortuna Hanoi Hotel

4.5 star property
Luxury Hanoi hotel in Ba Dinh with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fortuna Hanoi Hotel

Reception
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Exterior
Outdoor pool, sun loungers
Minibar, in-room safe, desk, soundproofing

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Room service
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

Executive Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Designer toiletries
Hair dryer
Bathrobes
Private bathroom
Bidet
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Family Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Designer toiletries
Hair dryer
Bathrobes
Private bathroom
Bidet
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

Deluxe King

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Designer toiletries
Hair dryer
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Designer toiletries
Hair dryer
Bathrobes
Private bathroom
Bidet
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Executive Deluxe King

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Designer toiletries
Hair dryer
Bathrobes
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premier Room - Full Club

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Designer toiletries
Hair dryer
Bathrobes
Private bathroom
Bidet
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
6B Lang Ha Street, Ba Dinh District, Hanoi

What's nearby

  • US Embassy - 1 min walk - 0.1 km
  • Lotte Center Hanoi - 2 min drive - 2.2 km
  • Ho Chi Minh Mausoleum - 4 min drive - 3.3 km
  • West Lake - 5 min drive - 4.6 km
  • Hoan Kiem Lake - 6 min drive - 4.8 km

Getting around

  • Hanoi Railway Station - 11 min drive
  • Ga Hà Đông Station - 33 min drive
  • Noi Bai Intl. Airport (HAN) - 36 min drive

Restaurants

  • ‪Bánh đa cua miến trộn Cô Sêu ngõ 12 Láng Hạ - ‬2 min walk
  • ‪New Sphinx Beer Bar - ‬2 min walk
  • ‪Quán Nhỏ 31 Láng Hạ - ‬2 min walk
  • ‪Miến lươn Huyền Trang - ‬4 min walk
  • ‪博多幸龍 - ‬1 min walk

About this property

Fortuna Hanoi Hotel

Luxury hotel near Hoan Kiem Lake
At Fortuna Hanoi Hotel, you can look forward to a nightclub, a coffee shop/cafe, and a hair salon. Treat yourself to a manicure/pedicure, aromatherapy, or a facial at Spa de Palace, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Fitness classes and yoga classes are offered at the gym; Fortuna Hanoi Hotel also has an arcade/game room, dry cleaning/laundry services, and 2 bars. Free in-room WiFi is available to all guests, along with a business center and a steam room.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • An elevator, 6 meeting rooms, and a computer station
  • Tour/ticket assistance, coffee/tea in the lobby, and a front-desk safe
  • Guest reviews say good things about the overall condition
Room features
All 350 rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Malay, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 450,000 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Emperor
  • May Man
  • Tiffin

Things to do

  • Arcade/game room
  • Fitness classes
  • Full-service spa
  • Gym
  • Karaoke
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (15,608 square feet of space)

Outdoors

  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 450000 per person
  • Airport shuttle fee: VND 1750000 per vehicle (one-way, maximum occupancy 1)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Fortuna Hanoi
Fortuna Hanoi Hotel Hotel
Fortuna Hotel Hanoi
Hanoi Fortuna
Hanoi Fortuna Hotel
Hanoi Hotel Fortuna
Hotel Fortuna Hanoi
Fortuna Hanoi Hotel
Fortuna Hanoi Hotel Hanoi
Fortuna Hanoi Hotel Hotel Hanoi

Frequently asked questions

Does Fortuna Hanoi Hotel have a pool?

Yes, this property has an outdoor pool.

Is Fortuna Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Fortuna Hanoi Hotel?

Limited spots are available.

What time is check-in at Fortuna Hanoi Hotel?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Fortuna Hanoi Hotel?

Check-out is at noon.

Does Fortuna Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1750000 per vehicle applies.

Where is Fortuna Hanoi Hotel located?

Located in Ba Dinh, this luxury hotel is steps from US Embassy, and 2.8 mi (4.4 km) from Hoan Kiem Lake. Vincom Center Metropolis and Van Phuc Diplomatic Corps are also within 1 mi (2 km).

Fortuna Hanoi Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 157 out of 571 reviews" "
Rating 8 - Good. 243 out of 571 reviews" "
Rating 6 - Okay. 116 out of 571 reviews" "
Rating 4 - Poor. 30 out of 571 reviews" "
Rating 2 - Terrible. 25 out of 571 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

James

Stayed 3 nights in Oct 2024

10/10 Excellent

hank paotao

Stayed 2 nights in Oct 2024

10/10 Excellent

Chao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

AUSTIN

Liked: Cleanliness, staff & service
Overall is a good hotel to stay
Stayed 2 nights in Oct 2024

10/10 Excellent

li chi

Stayed 1 night in May 2024

10/10 Excellent

AW LAI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay always my first choice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chee Keong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location good for me. Breakfast spread can be better
Stayed 3 nights in Jun 2024

8/10 Good

Lewis

Business traveler
Disliked: Property conditions & facilities
Air con not clean, wifi not available
Stayed 2 nights in May 2024

10/10 Excellent

ELECTRIC ENER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great to stay to me
Clean, good food, not fat from Hoan Kiem by grab
Stayed 1 night in May 2024

8/10 Good

Liang, Greenville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wall is too thin, you can hear people from the next door.
Stayed 1 night in Mar 2024

8/10 Good

seiitsu

Stayed 3 nights in Jan 2024

8/10 Good

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

YUE

Business traveler
Disliked: Staff & service
1. No bottled water. Instead, the hotel provides you with a jar of water with a lid that is not sealed. So you don't know how old the water is and what kind of water it is. I have never stayed in any hotel that does it. When are asked for a bottled water, they asked you to purchase the bottled water with a price tag. 2. Window view was messy roofs of many lower buildings and they wouldn't change it for you. 3. They refused to let you cancel your stay or give you refund. I booked for 4 nights and had to stick with it. 4. Inconsiderate and low efficient front desk. I arrived at the hotel about 3a.m ish and really wanted a bed asap but the front desk could not find my booking first and then said I could not check in until 3 pm that day. I told him I had no problem paying for that morning but just wanted the process to be faster. It took him about 10 minutes to finally get a room key for me and then I had to wait for another 10 mins to get my luggage delivered. 5. Staff don't speak English well and it was hard to communicate with them. It was very frustrated to have to talk to a few staff on the same problem, because they don't speak good English. 6. When I got a pear from the breakfast, I was told I could only eat it in the cafeteria and it was not allowed to take it away. The hotel charges like $100 per night, but is too frugal to provide free 2 bottled water a day or a pear! I will never stay at Fortuna Hanoi Hotel again. Very negative experience.
Stayed 3 nights in Nov 2023

8/10 Good

Daniel

Liked: Amenities, property conditions & facilities
Wonderful staff
Stayed 2 nights in Nov 2023

8/10 Good

AW LAI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay & clean room.
Stayed 1 night in Oct 2023

8/10 Good

wee yin

Business traveler
Stayed 3 nights in Aug 2023

10/10 Excellent

Manish

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 3 nights in Jul 2023

10/10 Excellent

CK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

CK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk attentive to request.
Stayed 4 nights in May 2023

8/10 Good

wee yin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

RICHARD

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced and recommended hotel
The hotel originally had issue retrieving my booking but they remain patience and assisted me in my check-in. Special thanks to Mr Gener Pangan, the hotel's OM, whom have taken the extra mile in assisting me and also listening to my requests. Not my first time staying at this hotel, and things have pretty much been unchanged since pre-COVID - clean and comfortable hotel.
Stayed 3 nights in Mar 2023

8/10 Good

Sundeep

Liked: Cleanliness, amenities, property conditions & facilities
Hotel didn't offer an option for airport drop off.
Stayed 3 nights in Mar 2023

8/10 Good

CHEE KUN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

wee yin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Morning (7:00 -9:00a.m.) street traffic control. Difficulty pick up a taxi from the hotel. If hotel can provide most traffic taxi, it can solve the problem.
Stayed 3 nights in Jul 2022

6/10 Okay

Gorn

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
The hotel is old and aircon is not cold
Stayed 6 nights in May 2022