Ratings based on 120 Verified Reviews

3.8 out of 5
79% of guests recommend
3.7 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 9 Oct 2024
Very busy location- pro's and con's to that. Breakfast area very small, hot, with limited selection. Rooms three star at best.
5 out of 5
by A verified traveler from Cat ba

Posted 4 Aug 2019
Great staff, great service. The facility a bit dated but a great spot to be in. We went back a second time
Comment from Hotel Management
4 Aug 2019 by Mia, Hotel Management
Dear Guest, Thanks a lot for sharing your great experience staying with us! We looking forward to welcoming you back soon.
5 out of 5
by A verified traveler

Posted 2 Aug 2019
It was well located and there was a feel of Hanoi as soon as you walked out the door
Comment from Hotel Management
2 Aug 2019 by Mia, Hotel Management
Thank you very much for your feedback! It means so much to us and we will continue working very hard to keep it up.
5 out of 5
by A verified traveler

Best in area

Posted 26 Mar 2019 on Hotels
Stayed here one two different occasions. Great location and price, room was everything I needed.
Comment from Hotel Management
28 Mar 2019 by Mia, Hotel Management
Dear Value guest, Thank you very much for great review.
5 out of 5
by A verified traveler

Posted 15 Jan 2019
Comment from Hotel Management
22 Jan 2019 by Mia, Hotel Management
Dear Guest, Thanks a lot for your great review! Kind regards, Atrium team.
3 out of 5
by A verified traveler

Posted 12 Dec 2018
Comment from Hotel Management
18 Dec 2018 by Huyen, Hotel Management
thank you for the rating
4 out of 5
by A verified traveler from Australia

Posted 26 Oct 2018
It is in a good location amid the business of Hanoi, it is what you expect of the star rating and was all that we needed for our one night transit.
Comment from Hotel Management
31 Oct 2018 by Mia, Hotel Management
Dear Guest, Thank you very much for the review! Atrium Hanoi
4 out of 5
by A verified traveler

overall good

Posted 18 Oct 2018 on Hotels
Nice
Comment from Hotel Management
24 Oct 2018 by Mia, Hotel Management
Thank you very much for your review.
5 out of 5
by A verified traveler from US

Posted 3 Aug 2018
The Halong Bay Sapa package that the hotel organized for us was better than what we expected. They pick us up and drop us off at the hotel. Breakfast was included, airport drop off was also included, what a great value deal. We found out many other small travel agents on the street selling crazy cheap tours but we were still replied on the Atrium, you should know you will get what you pay for. This hotel is really do good service.
Comment from Hotel Management
11 Aug 2018 by Mia, Hotel Management
Thank you very much for the review. It has been a great pleasure for us to host you and arranged the package for you. We hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from Perth Western Australia

Location is great

Posted 29 Jul 2018
Pros: Location and the staff especially the front desk which are very helpful besides difficulty in English language.
Cons: This hotel requires attention for maintenance.
Location: Close to majority of amenities would you possibly need. Restaurant markets, massage and spa after the long day touring.
Centrally located in the Old Quarter accessible to most of you need.
Comment from Hotel Management
30 Jul 2018 by Mia, Hotel Management
Thank you very much for choosing us and spent your time leaving us a review. All the best!