Ratings based on 100 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
Only 3km from the airport for a reasonable price
Comment from Hotel Management
28 Dec 2024 by Mr. Henry , Hotel Management
Thanks you so much my friends,
by A verified traveler from Charlotte
Posted 4 Nov 2024
Very convenient for early morning flight. responsive host and included taxi to airport made this a hassle free stay
Comment from Hotel Management
4 Nov 2024 by Mr. Henry , Hotel Management
Thanks you
by A verified traveler from San Francisco
Posted 3 Jul 2024
by A verified traveler
Posted 26 Apr 2024
I really liked the location. A very busy intersection and fun to watch all the scooters. Cool area to walk.
Comment from Hotel Management
26 Apr 2024 by Mr Henry , Hotel Management
Thanks you very and see you next time.
by A verified traveler
Posted 24 Apr 2024
The room was spacious. The location was not easy to find. Took two taxi drivers but still ended up with the wrong hotel.
Comment from Hotel Management
26 Apr 2024 by Mr Henry , Hotel Management
Thanks you my friends.
by A verified traveler
Posted 23 Apr 2024 on Hotels
by A verified traveler
Posted 8 Mar 2024
by A verified traveler
Posted 12 Dec 2023
Comment from Hotel Management
8 Jan 2024 by Airport Hotel Hanoi , Hotel Management
Thanks you.
by A verified traveler
Posted 30 Oct 2023
I had a super early flight so decided to stay close to the airport on my final day - this place was great for that purpose. The staff was friendly and helpful. He set everything up for my 5 am car pick up to the airport. The room was spacious and clean. There was a lot of noise coming from outside so if you are light sleeper like me, you may have some issues with sleeping - music, cars, chickens, etc. It's a good place to stay if you need to be close to the airport but wouldn't recommend it as your main stay during your trip - not a lot going on in the surrounding area.
Comment from Hotel Management
1 Dec 2023 by Airport Hotel Hanoi , Hotel Management
Thanks you my friends and see you next time.
by A verified traveler
Posted 28 Sep 2023
You refused to allow me to check in. Even though I showed you my booking confirmation and they agreed in was the right hotel. Whoever I dealt with last night couldn’t speak any English besides telling saying “no booking, no booking” while waving his finger in my face. I believe your hotel is a scam. Instead of trying to help me, you had a group of your friends in the lobby, laughing at me because I was struggling to communicate even through translator. I would not recommend your hotel to anybody. I filed a claim against you to Expedia and to my credit card company. THIS HOTEL IS A SCAM!! I was rufused check in even after showing him my booking confirmation and using a translator app. DO NOT STAY HERE! You might show up and they wouldn’t check you in or help you.. they’ll just scream at you “no booking no booking!!”
