Ratings based on 5 Verified Reviews
4.0 Room cleanliness
2.7 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Nice apartment in GREAT area
Posted 28 Aug 2024 on HotelsNice stay in a two bedroom apartment. Typical Vietnamese apartment.
I was very happy with it.
Had the equipment I needed and access to washer and drier without any problems at all.
Everything I asked for they delivered on.
Very good.
Also in my favorite neighbourhood in Hanoi.
Quite, green, view of the lake, restaurants, Bia Hoi, cafees.
by A verified traveler
Posted 18 Oct 2019
Comment from Hotel Management
21 Nov 2019 by Luu, Hotel Management
Thank sir so much ^^
by A verified traveler
Posted 7 Mar 2019 on Orbitz
There is no reception. The property is new and is managed by an attendant, a laddy who service the building. That is all.
Comment from Hotel Management
1 May 2019 by Quynh, Hotel Management
Hi Anonymous,
Thank you for give us your feedback. We are not hotel, we are serviced apartment building so we don't have reception. But we arrange a security and cleaning lady there to serve our guests. I'm so sorry if we made any misunderstaing with you about that and made you inconvenience at our place.
Thanks
Quynh
by A verified traveler from Launceston, Tasmania
Posted 28 Oct 2018
The only issue was finding the address in the first place, lucky I had a dedicated taxi driver. Not sure if the street number etc add up with the written address on my paperwork. Otherwise I could not fault the place. I stayed five nights. Clean, new and plenty of space, every amenity I needed, including the laundry downstairs. Friendly staff, lovely man at the front door, doesn't speak English(but then I don't speak Vietnamese) but always available with a lovely smile, and as helpful as could be. Friendly neighbourhood, lovely small lakes nearby and the big lake just down the way. 10 out of 10. Thanks for the experience.
Comment from Hotel Management
31 Oct 2018 by Quynh, Hotel Management
Dear Kevin,
Thank you so much for your lovely feedback for our place and service. Hope we can serve you next time.
Best regards
by A verified traveler
Posted 6 Mar 2019 on Hotels
바로 옆 건물은 오전 7시부터 공사를 해서 잠을 잘수가 없었고 실내에 1회용품 및 슬리퍼가 준비 되어 있지 않습니다.
Comment from Hotel Management
17 Apr 2019 by Quynh, Hotel Management
We are very thankful for your feedback. A Rich Land would be grateful if you can continue supporting us in the future and introduce us to your friends. Hopefully, you had a memorable time at our place.
Best regards
