Ratings based on 33 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Recommendable hotel
Posted 26 Jun 2024 on HotelsPros: Superb room size. Good food. This hotel serves one of the best Salted coffee in Hanoi i have tasted so far.
Its location is very near Times City for its parks and mall; it is also near good restos like Maison Sen and Porjai.
Cons: our room at rhe 15th floor and even the hallways smelled like cigarette smoke, although claimed to be a non-smokiing place.
Hotel breakfast foods had a very few variation everyday.
Comment from Hotel Management
5 Jul 2024 by A25 Hotel, Hotel Management
We sincerely thank you for choosing to stay at A25 and sharing with us your experiences. It's a pity that during this stay, we were unable to best meet your room needs. We would like to take note of your comments and will immediately make an improvement plan to improve service quality and commit to not letting a similar situation repeat itself again. Besides, we hope to have the opportunity to welcome you back so that we can serve you most wholeheartedly and not disappoint you in any way.
by A verified traveler
Posted 11 Sep 2023
A great hotel, excellent staff, very clean, neat pool. A breakfast buffet with too many delicious choices.Would definitely stay again.
by A verified traveler
Posted 28 Mar 2022 on Hotels
by A verified traveler
Posted 8 Jun 2020 on Hotels
by A verified traveler from San Francisco
Posted 6 Nov 2018
We flew for a medical emergency and stayed here but requesting a 2 nights refund is so hard for them to understand.
by A verified traveler from singapore
A bit far from old quarter.
Posted 10 Jun 2018Too far from Old quarter. Most tours will not pick up from hotel
Recommended
for Everyoneby A verified traveler from London
Nice Hotel with great restaurant 17 floor
Posted 20 Oct 2017Hotel is on outskirts of Hanoi but only 10 min taxi to tourist sites and 30min walk through streets. Hanoi is worth a visit but no longer than 5 days unless you are visiting Hanlong Bay which is a good 4 hour drive. Main square is best place to be for food and evening entertainment but would not stay out later than midnight.
Comment from Hotel Management
11 Nov 2017 by Ms. Anh, Hotel Management
Dear Charlie,
Thank you very much for choosing our Sahul hotel and your review about your recent stay with us.
I hope and look forward to another chance to welcome you back.
Best Regards
by A verified traveler
not close to Old Quarter nor restaurants
Posted 14 Oct 2017
Pros: breakfast was decent with a nice top-floor view.
Cons: Internet & TV channels very spotty, even after they fixed it. Plz tell customers ahead of time if pool is closed! Leave gym A/C on!
Location: Nothing to do and no decent restaurants nearby, just street-food shops.
Internet and TV channels were very spotty. Pool was under renovation. They always had A/C and lights turned off in the sad gym so it was always stifling hot when I went to work out. We had little options as we booked our travel plans late so we endured it but not staying here again. For the price, this was not worth it. Lots of tourist groups go thru this hotel for only 1 or 2 nights so I imagine it's supposed to be a good value hotel, but the maintenance staff seemed always busy.
Comment from Hotel Management
9 Nov 2017 by Ms. Anh, Hotel Management
Thank you very much for choosing our Sahul hotel and your review about your recent stay with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We regret that your experience at our hotel fell short of your expectation It is a pleasure to announce that we already implemented many of these upgrades to make our services better and better. I hope that we can convince you to change your mind about another visit to our property.
We would look forward to welcoming you back and serving you again with your next visit to Hanoi!
by Doreen
Posted 4 Jun 2017 on Hotels
Comment from Hotel Management
11 Jul 2017
Thank you very much for choosing our Sahul hotel and your review about your recent stay with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We regret that your experience at our hotel fell short of your expectation It is a pleasure to announce that we already implemented many of these upgrades to make our services better and better. We would look forward to welcoming you back and serving you again with your next visit to Hanoi!
Recommended
for Everyoneby A verified traveler
Posted 15 Aug 2016 on Wotif
The hotel was nice about a 15min taxi AUD$5 to the Old Town (main tourist spot)
Comment from Hotel Management
22 Aug 2016 by Hanoi Sahul Hotel, Hotel Management
Dear Sir,
Thank for your great impression about Hanoi Sahul Hotel. We look forward to welcoming you back to Sahul Hotel soon.
Best Regards,
Ms. Elena,
