Ratings based on 610 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Never fails.

Posted 15 Apr 2024 on Hotels
Always a pleasant stay and treated great.
5 out of 5
by A verified traveler

Will return

Posted 28 Feb 2024 on Hotels
2nd stay here and I like this place a lot. Staff is excellent, rooms clean and location good.
4 out of 5
by A verified traveler

Posted 3 Aug 2023
Nice modern place to stay. Walking distance to the Altstadt. The only one thing that I can think could be added is a washer/dryer for guests. However, there is a laundromat about 10 min away.
5 out of 5
by A verified traveler from Offenbach am Main

This traveler left a rating score only Posted 16 Jun 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jun 2023 on Hotels
1 out of 5
by A verified traveler

4 days without hot water

Posted 23 Mar 2023 on Hotels
Well From the day 1-4 I did not have a hot water. When I said I don’t have a hot water in my room the front desk person said “we know” And this was the answer for 4 days. I was not even offered a free coffee for the inconvenience.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Feb 2023 on Hotels
4 out of 5
by A verified traveler

Posted 14 Nov 2022
Staff very friendly and helpful. Breakfast very nice. Only negative was noise from sidewalk seating and park when window open (on second floor). Window closed quite quiet. Convenient walking to pedestrian area and old city.
4 out of 5
by A verified traveler

Posted 27 Mar 2022 on Hotels
Comment from Hotel Management
30 Mar 2022 by Stefanie, Hotel Management
Dear Alan, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stefanie Rockmann Koordinatorin Guest Relation
4 out of 5
by A verified traveler

Posted 3 Aug 2021
The hotel location is very good; quiet area; but they should keep maintanence updated.