Ratings based on 169 Verified Reviews

4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from VAN NUYS

This traveler left a rating score only Posted 19 Oct 2024
4 out of 5
by A verified traveler

Posted 27 Jun 2024
Convenience to the train station and other public transport. Above a restaurant and others within walking distance.
5 out of 5
by A verified traveler

Posted 26 Apr 2024 on Hotels
Comment from Hotel Management
17 May 2024 by B. Mai, Empfangsleitung, Hotel Management
Sehr geehrter Kevin,vielen Dank für Ihren Aufenthalt in unserem Haus und Ihrer positiven Bewertung.Schön, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit unserem Hotel online zu teilen.Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen.
5 out of 5
by A verified traveler from Burbank

Posted 21 Sep 2023
Very friendly and helpful staff also great location
3 out of 5
by A verified traveler

Good hotel but misleading information

Posted 28 Jun 2023 on Hotels
The main reasons I booked this hotel was its proximity to the train station and because it offered laundry facilities. Well, it was close to the train station but they don't have laundry facilities... they offer laundry services at exorbitant prices (1 polo shirt for 8.50€, a pair od socks for 4.50€). If I had done my load of laundry there it would have cost me close to 200€.
5 out of 5
by A verified traveler from Leek

Posted 3 Nov 2022
Great central location close to main railway station with great choice of restaurants and bars within easy walking distance. Super friendly and helpful staff. Highly recommended, would definitely stay there again. English tv channels would be beneficial though.
Comment from Hotel Management
9 Nov 2022 by Cityhotel am Thielenplatz, Hotel Management
Dear Christopher,Thank you for your great review. Maybe we'll see each other again soon.Your team from CityHotel am Thielenplatz
3 out of 5
by A verified traveler

A bargain and pet friendly

Posted 14 Nov 2018 on Hotels
Very basic hotel with a bit of a walk into the main part of town. They allowed our dog so that's a plus but the bed was a bit hard and the condition of the room could be a bit better. If you are looking for a bargain this is a good spot. Breakfast was really nice and parking was easy. Hotel itself is just a bit worn down and in need of a good make over. The staff was very nice though and accomodating to us while we toured around Hannover.
Comment from Hotel Management
18 Nov 2018 by Daniel Naumann, Hotel Management
Dear Sandy, thank you for your positive feedback. We are aware of the fact that our hotel needs a make over. We will have a renovation next week in our 3* hotel. We would be glad to see you again in the future. Best regards Daniel Naumann Cityhotel am Thielenplatz
2 out of 5
by A verified traveler

Too hot and noisy for comfort

Posted 30 May 2018 on Hotels
The weather was extremely hot and there was no air conditioning. Also impractical to open the window as the noise from both traffic and trains was very loud. The shower room was very small.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Dec 2017 on Hotels
5 out of 5
by Heather

This traveler left a rating score only Posted 18 May 2017 on Hotels