Ratings based on 972 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Great!
Comment from Hotel Management
3 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your fantastic review! We're thrilled to hear you had a great stay with us. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 2 Nov 2024
Poorly managed. Everything dirty everywhere. Unsure if sheets were washed. Ground level window doesn't latch. Check in very slow. Wouldn't come back or recommend.
Comment from Hotel Management
2 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,We sincerely apologize for your experience and appreciate your candid feedback. Cleanliness and proper management are our top priorities, and we are addressing these issues with our team immediately. We understand your concerns and hope you might reconsider in the future to give us another chance to provide you with a better stay. Thank you for bringing this to our attention.Sincerely, Hotel Manager
by A verified traveler
Posted 22 Oct 2024
Needs to be updated.. carpets are stained, food was nothing like the pics, bed was hard as a rock to sleep on, you could not understand anything the employees said. We will not be staying there anymore
Comment from Hotel Management
24 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your concerns. We're sorry to hear that your experience didn't meet your expectations. Your feedback regarding the condition of the carpets, food quality, and staff communication is valuable to us. We will address these issues to improve for future guests. We hope you might consider giving us another chance.Sincerely, Hotel Manager
by A verified traveler
Posted 21 Oct 2024
Loved the location. Place was clean and good for the money; however, the appearance is shabby. The tub had unsightly punctures, the linen holes and overall sad vibes.
Comment from Hotel Management
22 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We’re glad you loved the location and found the place clean and good value for money. We apologize for the issues you encountered with the tub and linens, and we will work on improvements to enhance the overall experience for our guests.Sincerely, Hotel Manager
by A verified traveler from lino lakes
Posted 21 Oct 2024
Very average
Comment from Hotel Management
22 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We appreciate your honesty and understand that your experience was only average. Your insights are valuable to us, and we will work on improving our services and amenities. We hope to have the opportunity to provide a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback and for rating us 3 out of 5. If there’s anything specific we can improve to make your next stay even better, please let us know. We hope to have the opportunity to welcome you back in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 14 Oct 2024
It was fine.
Comment from Hotel Management
15 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We're glad to hear that your stay was fine. We appreciate your support and look forward to welcoming you back for an even better experience.Sincerely, Hotel Manager
by A verified traveler
Posted 8 Oct 2024
It was convenient to the areas we were visiting. Room was clean and staff was friendly
Comment from Hotel Management
8 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful review! We’re thrilled to hear that you found our location convenient and that you enjoyed a clean room and friendly service. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback! We're glad to see you had a positive experience during your stay. We strive to provide excellent service and comfort for our guests. If there’s anything specific you think we can improve on, please let us know. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 3 Oct 2024
It was directly in my line of travel for the night. Great location for me.
Comment from Hotel Management
3 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that our location was convenient for your travels. We hope to welcome you back during your next visit!Sincerely, Hotel Manager
