Ratings based on 63 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Jacksonville
Posted 7 Jun 2024
Gorgeous hotel, well managed. Staffs are professional, courteous. Rooms are clean, spacious, quiet with absolutely beautiful view of the river. Will stay here again in the future visit of Hangzhou.
by A verified traveler
Posted 5 Jun 2024 on Hotels
by A verified traveler
Posted 16 May 2024
The hotel room was big and very clean. The staff were friendly and helpful. Breakfast had a lot of variety to choose from, but the buffet dinner was a little disappointing; the food was not so fresh.
by A verified traveler
Posted 30 Dec 2019 on Hotels
by A verified traveler from Shanghai
Posted 24 Oct 2019
Very nice hotel. Huge huge huge room. Very good buffet dinner and breakfast with nice view on the 22nd floor. Recommend for business trips or just a family weekend getaway. Would stay here again if come back to Hangzhou.
by A verified traveler from Kuwait
Posted 19 Oct 2019
All good ,only had some trouble with AC.the Ambience of rooms are good.The junior suite though is not very different from deluxe room in size
by A verified traveler
Posted 29 Sep 2019 on Hotels
by A verified traveler from philly
Posted 20 Sep 2019
Possibly the finest hotel I have ever stayed at.. service quality views!
by A verified traveler
Amazing
Posted 1 Sep 2019 on HotelsLovely n
by A verified traveler from Long Island, New York
Posted 8 Aug 2019
A beautiful property perfectly complemented by flawless service!
