Ratings based on 18 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bayside
Posted 23 Aug 2024
There were many corners that are no open or permanently closed.
All self-service at the restaurant. No special service for club room guests. Lounge is not open until the noon.
Comment from Hotel Management
11 Sep 2024 by Eleven, Hotel Management
Dear guest, thank you for choosing to stay at Le Meridien Hangzhou Binjiang. The hotel is located in Binjiang District of Hangzhou, close to Qiantang River Bridge, enjoy the magnificent scenery of Qiantang River and Longjing Mountain. The room is inspired by Hangzhou winter ice cracking art, which combines the culture of West Lake and French style, bringing guests infinite reverie and also allowing guests to feel the different charm of Hangzhou. I'm sorry this stay didn't live up to your expectations. We have sent your questions to the relevant departments for self-inspection and improvement. In the future, the hotel will strengthen training and comprehensively improve the service level. Le Meridien Hangzhou Binjiang looks forward to your visit again, we will be happy to serve you!
by A verified traveler from Irvine
Posted 25 Jul 2024
Comment from Hotel Management
15 Aug 2024 by Eleven, Hotel Management
Dear guest, thank you for choosing to stay at Le Meridien Hangzhou Binjiang. The hotel is located in Binjiang District of Hangzhou, close to Qiantang River Bridge, enjoy the magnificent scenery of Qiantang River and Longjing Mountain. The room is inspired by Hangzhou winter ice cracking art, which combines the culture of West Lake and French style, bringing guests infinite reverie and also allowing guests to feel the different charm of Hangzhou. Thank you for your recognition of the hotel, your encouragement is our greatest motivation and we look forward to your return in the near future.
by A verified traveler
Posted 23 Jun 2024
good place and clean room
Comment from Hotel Management
5 Jul 2024 by Eleven, Hotel Management
Dear guests, thank you very much for your praise of our hotel, we will make continuous efforts to live up to your praise. Thank you again for your recognition of the hotel, look forward to coming again, wish a pleasant trip!
by A verified traveler
Posted 9 May 2024 on Hotels
Wonderful staff - excellent gym facilities
Comment from Hotel Management
27 May 2024 by Everly, Hotel Management
Dear guest, thank you for choosing to stay at Le Meridien Hangzhou Binjiang. The hotel is located in Binjiang District of Hangzhou, close to Qiantang River Bridge, enjoy the magnificent scenery of Qiantang River and Longjing Mountain. The room is inspired by Hangzhou winter ice cracking art, which combines the culture of West Lake and French style, bringing guests infinite reverie and also allowing guests to feel the different charm of Hangzhou. Thank you for your recognition of the hotel, your encouragement is our greatest motivation and we look forward to your return in the near future.
by A verified traveler
Posted 9 Aug 2023 on Hotels
by A verified traveler
Posted 25 Jul 2020 on Hotels
Comment from Hotel Management
30 Jul 2020 by Silver Yang, Hotel Management
亲爱的客人，感谢您入住杭州滨江世融艾美酒店，我们希望您在此收获了一个舒适难忘的住宿体验。很高兴听到您对酒店的赞许。我们希望不久的将来能够再次欢迎您入住杭州滨江世融艾美酒店。
by A verified traveler
Posted 9 Oct 2019 on Hotels
Clean with pleasant design. Extremely family-friendly with great play facilities for children. Surrounding area lacks dining options. However, there is a supermarket across from the hotel. This hotel is a great starting point for Hangzhou hiking destinations.
Comment from Hotel Management
10 Oct 2019 by Hotel Marcom, Hotel Management
Dear guest, thanks for staying at Le Méridien Hangzhou Binjiang. We are glad to hear that you had a great stay with us. As the first destination of Le Méridien in Hangzhou, we are glad to provide global travelers with the chance of exploring the energetic destination of Hangzhou. There are a various of recreational facilities at hotel level 5, such as fitness center, indoor swimming pool, kids club, golf simulation and art studio with weekend activities. If your travels bring you back in Hangzhou, we hope that you will stay with us again. Thank you!
by A verified traveler
Posted 25 Jul 2019 on Hotels
Great room and facilities quality, Excellent staff service. A little bit far away from downtown and west lake. A lot of guests are local Chinese. So food at the breakfast restuarant is a bit skewed to local Chinese food, which is quite common in Chineses hotels. Overall great value for money. Will stay again.
Comment from Hotel Management
26 Jul 2019 by Lois Liu, Hotel Management
Dear guest, welcome to Le Méridien Hangzhou Binjiang. We wish you had a great stay with us. We are glad to hear that you like our hotel facilities and service culture. The hotel is located in Binjiang district. It will take around 18 minutes by taxi to West Lake. As the first destination of Le Méridien in Hangzhou, we provide global travelers with the chance of exploring the energetic destination of Hangzhou. If your travels bring you back in Hangzhou, we hope that you will stay with us again. Thank you!
by A verified traveler
When I'm in Hangzhou, this is the place to be.
Posted 12 May 2019 on HotelsThe place is fabulous. The GM from The Netherlands had done a great job yearning his staff. Great job.
Comment from Hotel Management
13 Jun 2019 by Hotel Marcom, Hotel Management
Dear guest, thanks for staying at Le Méridien Hangzhou Binjiang and sharing your feedback with us. We are glad to hear that you like our hotel facilities and service culture. As the first destination of Le Méridien in Hangzhou, we are glad to provide global travelers with the chance of exploring the energetic destination of Hangzhou. If your travels bring you back in Hangzhou, we hope that you will stay with us again. Thank you!
by A verified traveler
Posted 28 Apr 2019
Beautiful and clean property. Staff are all friendly.
Comment from Hotel Management
6 May 2019 by Hotel Marcom, Hotel Management
Dear guest, thanks for staying at Le Méridien Hangzhou Binjiang and sharing your feedback with us. We are glad to hear that you like our hotel facilities and service culture. As the first destination of Le Méridien in Hangzhou, we are glad to provide global travelers with the chance of exploring the energetic destination of Hangzhou. If your travels bring you back in Hangzhou, we hope that you will stay with us again. Thank you!
