Ratings based on 4 Verified Reviews

4.8 out of 5
4.7 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Hidden Gem

Posted 1 Aug 2019 on Hotels
Not where i normally stay in Hangzhou, as it's a bit far from where my meetings take place, but i wanted to try a hotel near the lake this time as i had a bit of free time. This little spot is an absolute gem, with some of the best service i've experienced in China. It reminds me of a Bali style boutique hotel, with a beautiful little courtyard to relax and have coffee/tea. The included breakfast was local style and quite nice. When i checked out i left my Mac computer charger. I reached out to the hotel and they were kind enough to arrange for it to be shipped to the hotel i would be checking in to 2 days later. They did this without hesitation and with a smile. If you're looking for a nice place to relax and explore West Lake while in Hangzhou, this is the spot.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jun 2019
4 out of 5
by A verified traveler from HK

Posted 5 Nov 2019
Convenient location to the nearby West lake and sightseeing points.Good eating and shopping places around.Staff are friendly and helpful.Less than an hour by taxi from the airport.Right next to some hiking trails for exploring.Special and quiet atmosphere in the courtyard.
5 out of 5
by A verified traveler from 台灣

Posted 17 Jul 2019
靠近西湖走下山就到了 服務人員親切熱情