Ratings based on 15 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2019
The 1st room i was given was horrible. The paneling in the room was broken and peeling.
They gave me another room and then just as i was settling in they told me they had to move me to another room.
The room they gave was extremely hot 26 C
I could not control the temperature in my room.
I was told that 26C was normal.
They gave me a fan.
The staff were useless.
There also 2 lights that did not work. They did nothing about them.
They showed
Comment from Hotel Management
1 Nov 2019 by Mandy, Hotel Management
Dear Guest,Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
by A verified traveler
Posted 27 Jan 2019 on Hotels
by A verified traveler from seattle WA
Posted 28 Nov 2018 on Orbitz
5 star. Large well equipped room. The biggest selection buffet breakfast (included) I have seen in years. Odd flaw: drip coffee and no espresso machines. Made to order everything for Chinese and Western tastes. Vast meeting rooms, super location in the new downtown with 2 shopping malls including Starbucks nearby if you must.
by A verified traveler
Posted 20 Apr 2018 on Hotels
Recommended
for Getaway With Friendsby A verified traveler
Thanks you
Posted 12 Apr 2018 on HotelsVery nice staff...specially the dormen, front desk very helpful...
by Brett
Good hotel for business
Posted 19 Sep 2017 on HotelsIt was a good hotel. very nice rooms. Nice Chinese restaurant. Buffet could be better. Nice gym.
by chirag
Posted 31 Aug 2017 on Hotels
good
by A verified traveler
Disappointed
Posted 3 May 2017 on HotelsThe room has mosquito, bathrobe has stain on it, and waiter/waitress don't clean up table immediately at breakfast buffet so hard to find a clean table to sit down.
by A verified traveler
Posted 25 Jan 2019 on Hotels
Recommended
for Everyoneby A verified traveler
Room is Big, but the floor a bit dirty
Posted 12 Jun 2018Good for stay, a wide range of choices for breakfast.
The location is a bit far from city center
