Ratings based on 54 Verified Reviews

4.5 out of 5
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Dec 2024
Away from the crowds but still within walking distance to Hubin area and Xihu. Hotel is very new and modern. Rooms were big and clean. Comfortable stay, service was really prompt.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Nov 2024
5 out of 5
by A verified traveler

Posted 25 Oct 2024
Feedback from my parents: excellent hotel, fancy, clean, and comfortable. Also it is very convenient, close to a lot of restaurants and walkable distance to the west lake.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Oct 2024
5 out of 5
by A verified traveler

Posted 11 Oct 2024
Location
4 out of 5
by A verified traveler

Posted 25 Jun 2024
The hotel is very modern, the room is very spacious. There is even Robert room service! Very convenient location. But there is an overnight bar across the street and it can get really noisy in early mornings. The car honks, people talking and laughing, woke me up every night.
5 out of 5
by A verified traveler

Posted 6 Jun 2024
Very innovative!! It’s like a hidden gem!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Dec 2023
4 out of 5
by A verified traveler

Posted 11 Nov 2023
The hotel was clean and well staffed. Breakfast was decent, although nothing too special. Great location, walkable from the nearest subway station and close to the west lake. The atmosphere was catered more towards younger adults and couples.