Ratings based on 23 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
by A verified traveler
Posted 27 Apr 2024 on Hotels
Reasonable price
by A verified traveler
Posted 14 Apr 2024
by A verified traveler from Bangkok, Thailand
Posted 17 Apr 2019
Excellent location. Just few minutes to the lake and restaurants. Very nice and helpful staffs.
Comment from Hotel Management
18 Apr 2019 by zhou, Hotel Management
Thank you for your comment.Welcome back!
by A verified traveler
Posted 24 Dec 2018
Not convenient location, hard for foreigners to get transport. Poor facilities
Comment from Hotel Management
27 Dec 2018 by Zhou, Hotel Management
We are a scenic spot,foreigners had better take a taxi.im sorry to make you uncomfortable.
by A verified traveler
Lovely room, beautiful touristic area, good wifi
Posted 23 Oct 2018 on HotelsThe hotel is by a bus stop and was within walking distance of the hotel where my meetings were, so it was convenient. There are only about 8 rooms in the hotel. The room was spacious, with a good sized terrace and a sofa and reading area. I could work on the terrace, but there was no desk in the room itself. Excellent wifi (for China) but no closet space (just 4 few pegs on the wall). There is someone at the desk only starting at 8 am, so beware if you need to check out earlier, do so the night before. Staff, as usual in China did not speak English - best to communicate with clearly printed notes. They have good translation software, but I sometimes had problems with it when interpreting spoken English. Would go back to this beautiful, touristic area and the hotel for a holiday with no hesitation, for work... maybe depending upon the circumstances
Comment from Hotel Management
29 Oct 2018 by Zhou, Hotel Management
Thank you for your comment.You can communicate with the front desk one day in advance or call the front desk for checking out earlier.im so sorry to make you feel bad.we will improve ourselves.hope to see you again~
by A verified traveler
felt very unsafe, left straight away
Posted 16 Sep 2018 on Hotelsplease beware of this place!!! I DID NOT end up staying here even AFTER PAYING the full price. I booked this place based on the reviews I saw on Baidu, on which this place received a rating of 8.7/10, when I arrived on the day, the actual place looks nothing like that on the pictures. The room I was given had black mouldy patches all over the wall, the supposed white beddings even had a tinge of yellow. As a solo female traveler, I was extremely concerned by the security of the hotel rooms, I was given a room on the first floor, there is an attached courtyard , the door from the room to the courtyard cannot be locked, the fences are way too low to serve for security purposes, anyone can climb in easily. Please beware that this place is located in the midst of a rural wholesale market, with cargos coming in and out and vegetable scraps everywhere. Provided that the surrounding area appears to be a rather complex and not the safest environment. I was very scared and LEFT straight away and jumped on the last train home, even after paying the full price of my room. I hope my experience can help my fellow travelers to be more aware when making a decision.
Comment from Hotel Management
10 Jan 2019 by Zhou, Hotel Management
thank u for ur comment.im so sorry to make u feel unsafe.u can rest assured that we are safe here.the people here are very friendly.do not be afraid.we will do our safety..there is a big difference between a b&b and a hotel.finally, i hope u can come to hangzhou again.
by A verified traveler
Good location, clean and quiet.
Posted 19 Aug 2018 on HotelsThe room was nice and clean. Breakfast was next door. The staff was friendly and helpfull. Hotel was close to bus stops, food and fruit market. We enjoyed our stay.
Comment from Hotel Management
24 Aug 2018 by liangzhuxihu, Hotel Management
thank you for your good comments and look forward to coming back next time
by A verified traveler from Austin, TX
Posted 8 Aug 2018
Absolutely charming and perfectly located for all that we wanted to do in Hangzhou. The hotel is situated around the corner (read:quiet) from a charming lane filled with shops and restaurants-this is not a western tourist type of spot, so make sure you have a translating app if you don’t speak Chinese-this was a plus for us. We found the locals to be very welcoming and warm. The front desk staff went above and beyond the call of duty to help us with arrangements and other things that our poor command of the Chinese language hindered. Just a lovely experience all around. I only gave 4stars for the comfort level because one of the beds in our 2-bed room was a thin mat (on a platform bed) -our spoiled western bodies were not comfortable all night - the other bed was fine.
Comment from Hotel Management
24 Aug 2018 by liangzhhuxihu, Hotel Management
thanks for sharing and come next time to make your bed
by A verified traveler from Taizhou, Zhejiang
Posted 20 Jun 2018
Comfortable and quiet, near many points of interest. The staff was welcoming, informative, and warm. Convenient access to public transportation, bike rental, and/or walking. I would definitely stay here again!
Comment from Hotel Management
15 Jul 2018 by 花花, Hotel Management
Thank you very much! Your sharing is looking forward to our next meeting
