Ratings based on 14 Verified Reviews

4.9 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Toronto

Posted 25 Nov 2019
我第一次去杭州,他們在機場附近,無論服務和環境整潔也做到非常好,前台人員的服務也不錯,不過就是我帶了一個朋友去酒店,前台的一個女孩子,突然大大聲,這個女孩子要到他們那邊登記,其實這不是問題,只是那種態度好像不太友善,除了這個之外,其他都不錯
5 out of 5
by A verified traveler

Shuttle to airport

Posted 14 Oct 2019 on Hotels
Very friendly people at the counter. They will arrange transportation to airport, even though they are located at back side of the airport.
5 out of 5
by A verified traveler

Posted 7 Oct 2019
Comment from Hotel Management
11 Oct 2019 by leo, Hotel Management
Thank you for choosing our hotel. We look forward to seeing you again
5 out of 5
by A verified traveler

Posted 5 Sep 2019
Room is clean and hotel surround is filled with good food
Comment from Hotel Management
11 Oct 2019 by leo, Hotel Management
On the trip, we know that the safety and hygiene are very important to us. We treat every guest with our heart and hope The A-Tour hotel can become the hotel that always choose during your trip in China. Thank you again for your praise. We look forward to seeing you again
5 out of 5
by A verified traveler

Posted 25 Aug 2019 on Hotels
Great room suited our needs perfectly
Comment from Hotel Management
29 Aug 2019 by leo, Hotel Management
最好的旅行就是在一个陌生的地方遇到好客的人。期待您下次再来入住。
5 out of 5
by A verified traveler from Denver

Posted 13 Aug 2019
Considering the room price, cleanliness and friendly staff. This hotel definitely is one of the best hotels I have ever stayed.
Comment from Hotel Management
27 Aug 2019 by leopold, Hotel Management
We are very glad to see your satisfactory comments. Your satisfaction is our greatest motivation.
5 out of 5
by A verified traveler from Melbourne

Posted 7 Jul 2019
Brand new hotel conveniently located (~ 10 min drive) from Hangzhou Airport. Superior service and friendly staff. Free bus shuttle service to and from the airport. Breakfast buffet selection is mostly Chinese but very delicious AND at a very seasonable cost ~ $9 AUD. Oh, if hotel food is not your thing, there are about 20 restaurants behind the hotel! This is probably the best accommodation for anyone that's got an overnight layover!
Comment from Hotel Management
15 Jul 2019 by Leo, Hotel Management
Each love, from the heart of the smile and touched, to give you a satisfactory stay experience, is our constant pursuit. Look forward to meeting with you again!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2019 on Hotels