Ratings based on 64 Verified Reviews

3.8 out of 5
100% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Aug 2024
As are many of the businesses in Rapa Nui this is a family owned and run business. It is a great value in a home like atmosphere. It included a great breakfast. Being very well located in the village I walked to everything. Marcello had great recommendations for everything and does tours for his guests. Taking tours in very small groups or by yourself gave you a personal experience and it was flexible. Some days the weather was rainy so we went the next day when the weather was sunny. I stayed 5 nights and really enjoyed it
1 out of 5
by A verified traveler

Posted 10 Jun 2024
Filthy, a real dump. Unlike as advertised, there was no restaurant to speak of. On the first day there was no hot water. I had to ask them to actually clean the room, which was very dirty. The "breakfast" consisted of instant coffee and some scrambled eggs and a few slices of cold cuts. It feels like a private home run by a bunch of kids (who have toddlers themselves) where the guests are an afterthought.
Comment from Hotel Management
2 Aug 2024 by Marcelo - owner and tour guide Kaimana Inn hotel, Hotel Management
iorana ... Hello friend Paul, thank you very much for your preference and for your comment, we will take it into account to continue improving and thus be able to provide the service we desire to our friends who visit us, I am surprised that you have never told us about your inconveniences and discomforts, so that we can give you a solution, I hope you had a good return home.
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Great place. Close to everything in Hanga Roa. Nice breakfast. The host picked us up from and to the airport on arrival and when we left. They were very friendly and helpful. Overall very nice experience.
2 out of 5
by A verified traveler

Posted 27 Mar 2024 on Orbitz
This property has to have its photos updated. The place looks nothing like its advertised photos. Shocking when you first get there. There is no restaurant and it looks like it's been that way for years. The room is like a camp cabin with no air con or even a fan. If you want to open the windows, the screens have holes so the mosquitos get in. If you call, Marcello answers (from Santiago) and is very nice but his daughter(s) who are on site, don't seem to care at all about the place or the customers. Really a weird situation! I couldn't even stay past a few hours and moved to another hotel even knowing that I would have to pay for my entire stay.
1 out of 5
by A verified traveler

Posted 25 Mar 2024
I had booked 4 nights here. As soon as I arrived from the airport I knew I misjudged this place. The pictures do not truly represent the property. The pictures must be years old. Perhaps, pre COVID as this place was a crap hole. This place is not a Hotel or an Inn as either of those would imply staff. No staff in existence. 2 hours after I arrived I found a more suitable property to stay at. I stayed one night and forfeited the other 3 nights and yes, Be advised. BP
1 out of 5
by A verified traveler

Hotel in disrepair

Posted 13 Mar 2024 on Hotels
The hotel was probably a lovely hotel at one time. Unfortunately, it looks like the owner has not spent any money on maintenance because many things don’t work. The bathroom door could not close. The room door lock needs repair. The shower plumbing was loose. The air conditioning didn’t work. The room fan didn’t work. The nice family that lives there did their best to provide service, but it seems like the maintenance is off their hands. It is absolutely sad to see this quaint hotel with so much potential fall in disrepair!
2 out of 5
by A verified traveler

Posted 29 Feb 2024 on Hotels
Comment from Hotel Management
10 Apr 2024 by Marcelo , Hotel Management
Iorana ... Hello Guislain,thank you for choice us and was a pleasure to meet you in our beautiful island and thank you for take our toursWe hope you have a good trip back homeBest regardsMarcelo - owner Kaimana Inn hotel and tours in Eastern Island - Rapanui
5 out of 5
by A verified traveler

Lovely stay

Posted 17 Dec 2023 on Hotels
Great stay. Very convenient location. The hotel picked up and dropped off at the airport and organized all the guided tours!
5 out of 5
by A verified traveler

Posted 8 Oct 2023
Lovely hotel, incredible breakfast and fantastic hosts.
Comment from Hotel Management
9 Oct 2023 by Marcelo , Hotel Management
Dear Eilidh,Thank you for your report, was very Bice to met you and serve you, we hope you have a safety flight back home, best regardsMarcelo - Kaimana Inn
5 out of 5
by A verified traveler

Posted 6 Jun 2023
The Kaimana Inn makes for a very nice stay. The property is clean and within walking distance to restaurants and shopping in Hanga Roa. The staff are friendly and helpful!