Ratings based on 48 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
Property is slightly away from downtown - renting a car is recommended if you wish to be able to move around the city and the island at your leisure.
Property is very cozy, super clean, quiet and met all of our expectations !
Comment from Hotel Management
26 Sep 2024 by Hotel Uka Mana , Hotel Management
Thank you very much for your comments, greetings!
by A verified traveler from Los Angeles
Posted 21 Jan 2023
The property was recently renovated but the dining space for breakfast would be inadequate if the hotel was more than one third full. This hotel should be advertised as a Bread and Breakfast and not a Boutique Hotel. The breakfast service was inconsistent from morning to morning. The hotel advertises dinner service cooked on site but the portions are very tiny, the menu selection is sparse, the food quality could not compare with downtown restaurants and the price is totally over the top. Most of the time that I was there, I was the guest and was able to leave the room door open for ventilation with the evening winds blowing through the room. If there were other guests at the hotel, cooling the room would be done by a floor standing fan which was very loud.
Comment from Hotel Management
30 Jan 2023 by Uka Mana Hotel, Hotel Management
Larry, we appreciate your comments and criticism. We hope to continue working to further improve our Service.Best regards,'Iorana
by A verified traveler
Posted 19 Nov 2022
Nice and clean hotel. Rooms are fine. It is a long walk to town….25 minutes. Not 15 min as we expected. The breakfast that is included is really lacking. Some mornings just one slice of turkey, tomatoes and tiny fruit cup. I gave eggs to the cook two times so we could have eggs. Last day they said we could drop rental at airport. Not possible so we had to take a taxi from rental agency.
Comment from Hotel Management
6 Jan 2023 by Uka Mana Hotel, Hotel Management
Matt have a very good day. We send you thanks for your good appreciation of the beauty and cleanliness of the Hotel. Along with sending you the apologies for the services that were not optimal during your stay. We are working thanks to your comments to improve all the points indicated.
by A verified traveler from MCALLEN
Posted 25 Feb 2020
TOO FAR AWAY FROM RESTURANTS, REQUIRING TAXI OR RENTAL CAR
by A verified traveler
Posted 12 Oct 2019
by A verified traveler
Posted 11 Jul 2019
Comment from Hotel Management
2 Aug 2019 by Jazmina, Hotel Management
Muchas gracias por su evaluación.
by A verified traveler
Posted 8 May 2019
Comment from Hotel Management
22 May 2019 by Camila, Hotel Management
Muchas gracias por su evaluación.
Saludos Cordiales.
Iorana
by A verified traveler
Posted 27 Apr 2019 on Hotels
Comment from Hotel Management
13 Jun 2019 by Camila, Hotel Management
Muchas gracias por su evaluación.
Saludos Cordiales
by A verified traveler from Miami
Posted 17 Apr 2019
Not a 'hotel'; this is a hostel. Bring food!! half-hour walk to stores/restaurants; most closed on Sunday. Snacks available at 7pm, but staff leaves at 3pm; so no actual snacks. Some rooms have a fridge; not all do. No hot water for coffee. Uneven stairs: older and visually impaired people should not stay here.
Comment from Hotel Management
20 May 2019 by Camila , Hotel Management
Thank you Pat for the coments, every opinios help us to improve our services.
Best Regards!
Iorana
by A verified traveler
Nice place - very quiet
Posted 18 Feb 2019 on HotelsEnjoyed our stay here for a week. We were traveling with another couple. Uka Mana has a lovely common area with couches and a large tv (which we did not watch but it is there). It was a great place to get together each day with our friends and unwind and enjoy our happy hour drinks together. The staff is incredibly nice and helpful. Yes, it is a bit of a walk into the town but the terrain is flat so an easy walk. Or a taxi is $5 - $6US. We had a small refrigerator in the room. Plenty of hot water. Wifi was accessible from our room which was really nice. Electricity goes out for a few minutes now and then - but this happens all over the island and was never an issue.
