Ratings based on 55 Verified Reviews

3.8 out of 5
79% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 27 Jul 2024 on Orbitz
We got exactly what we expected considering the price. The best part was the staff and the breakfast was amazing! They were so helpful and always responded quickly! It was a little farther from town but you can easily reach town for 4-5 dollars so it was not a problem for us. The only negative is there was a kitchen but nothing to cook with or eat with. They should remove the kitchen or provide a few pans and plates / flatware
Comment from Hotel Management
28 Jul 2024 by Antoine, Hotel Management
Dear Sharon,We thank you for sharing your experience at Atavai with other travellers.Our hotel is located in a very quite place, inside the only one village, Hanga Roa.We're very glad you enjoyed your stay with us, the comfort of the rooms ( perfect tranquility for relaxing after a day of adventure on the island). We are very glad too that you enjoyed our affection, and our delicious breakfast, always a real pleasure with guests like you.We offer breakfast and restaurant, but it’s not included in the price of the room. You have to book it, you booked the day before the breakfast which you enjoyed. About our restaurant, it’s the same, you need to book it too, please.About the private kitchen inside your room, we provide a few pans and plates / flatware, but you must ask about it, and we can inform to you the cost of using the kitchen.Anywhere you would stay on our village, it’s important to have a car and tour to visit our island, because the most important things to see are far away. And to go down town, you have cheap taxis too, and you did it correctly, soWe are really the best quality-price of Rapa Nui, you did a good choice.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit.Lolita and Antoine, the Direction of Hotel Atavai Rapa Nui.
1 out of 5
by A verified traveler

Posted 14 Jun 2024
I was not informed that I would be met at the airport although others had been. The shower operated backwards and the hot water only ran for a few seconds before going cold again. Having NOT met me at the airport I was surprised that they did not want to run me to the harbour
Comment from Hotel Management
15 Jun 2024 by Antoine, Hotel Management
Dear Guest,We thank you for sharing your experience at Atavai with other travellers.Our hotel is located in a very quite place, inside the only one village, Hanga Roa, comfortable rooms ( perfect tranquility for relaxing after a day of adventure on the island), and we offer a free pick-up too. What a great whopper! I asked you several times about your flight number, and you knew perfectly that I went to pick-up you at airport. I waited for you at airport until ultimate passenger, but you went by yourself. Others guests went with us, and not you, but, only because of you.About shower, we told you to use it by the wrong side, on the right instead of left, it was easy to understand it, but you didn’t want to.About our free transfer from and to the airport, only on our schedule, and we never offered to drop you to harbour.We are really the best quality-price of Rapa Nui, you did a good choice.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit, welcome againLolita and Antoine, the Direction of Hotel Atavai Rapa Nui.
2 out of 5
by A verified traveler

Posted 1 Apr 2024 on Hotels
Then did't support breakfast service. It's hard to check in after 13:30
Comment from Hotel Management
2 Apr 2024 by Antoine, Hotel Management
Dear Guest,We thank you for sharing your experience at Atavai with other travellers.Our hotel is located in a very quite place, inside the only one village, Hanga Roa.We're very glad you enjoyed your stay with us, the comfort of the rooms ( perfect tranquility for relaxing after a day of adventure on the island).About breakfast, it’s easy, you book it and we serve it. About late check-in, it’s easy too, but we prefer to know it before too. Anyway, you arrived very late but staff friendly did your check-in.We are really the best quality-price of Rapa Nui, you did a good choice.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit, welcome againLolita and Antoine, the Direction of Hotel Atavai Rapa Nui.
5 out of 5
by A verified traveler

Posted 31 Mar 2024
This is a small, family-run hotel. The setting is a little rustic, but so is all of Rapa Nui. The room was perfect for one or two people. It is a 15 min walk to the town. There is ample parking for cars. It is quiet (except for a few chickens -- island life). The owner picked me up at the airport, and drove me back a few days later. A safe, clean, reliable place to stay at a good price.
Comment from Hotel Management
2 Apr 2024 by Antoine, Hotel Management
Dear Guest,We thank you for sharing your experience at Atavai with other travellers.Our hotel is located in a very quite place, inside the only one village, Hanga Roa.We're very glad you enjoyed your stay with us, the comfort of the rooms ( perfect tranquility for relaxing after a day of adventure on the island).We are really the best quality-price of Rapa Nui, you did a good choice.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit, welcome againLolita and Antoine, the Direction of Hotel Atavai Rapa Nui.
3 out of 5
by A verified traveler

Posted 16 Mar 2024
Room was clean enough, but woke up the first morning covered in bug bites that I can only assume were from bed bugs, as more appeared each day and there were no mosquitos or anything around. There are also some very aggressive dogs in the area if you are walking, they snapped and bit at me when I was trying to walk on the road the hotel is located on
Comment from Hotel Management
16 Mar 2024 by Antoine, Hotel Management
Dear Guest,We thank you for sharing your experience at Atavai with other travellers.Our hotel is located in a very quite place, inside the only one village, Hanga Roa.We're very glad you enjoyed your stay with us, the comfort of the rooms ( perfect tranquility for relaxing after a day of adventure on the island).We are very sorry about dogs everywhere on the island. You are right, I apologize about it. What is more, at check-out, I offered to you a free transfer to the airport, but you preferred go walking, I believe you, but I can’t understand you that you preferred walk, instead of going by car with us, in a”risky” place to be snapped by dangerous dogs. Anyway, a quite and safe place, far enough from cars and motorbikes noises. About bed bugs you are wrong, there is no bed bugs on the island. Furthermore, in your room, the bed and the mattress are news, sheets news too. It’s possible that mosquitoes bite you outside the hotel, on tours. We are really the best quality-price of Rapa Nui, you did a good choice.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit.Lolita and Antoine, the Direction of Hotel Atavai Rapa Nui.
5 out of 5
by A verified traveler

Posted 14 Feb 2024
Nice people Free airport pickup’s
Comment from Hotel Management
14 Feb 2024 by Antoine, Hotel Management
Dear Guest,We thank you for sharing your experience at Atavai with other travellers.Our hotel is located in a very quite place, inside the only one village, Hanga Roa, comfortable rooms ( perfect tranquility for relaxing after a day of adventure on the island), and we offer a free pick-up too.We are really the best quality-price of Rapa Nui, you did a good choice.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit, welcome againLolita and Antoine, the Direction of Hotel Atavai Rapa Nui.
5 out of 5
by A verified traveler

Room in Very nice environments

Posted 3 Feb 2024 on Hotels
Owner Antonio is very nice , friendly, and solved issue of loosed shower head quickly. He helped to arrange the tour guider. Thanks to him a lot!
Comment from Hotel Management
4 Feb 2024 by Antoine, Hotel Management
Dear Han,We thank you for sharing your experience at Atavai with other travellers.Our hotel is located in a very quite place, inside the only one village, Hanga Roa.We're very glad you enjoyed your stay with us, the comfort of the rooms ( perfect tranquility for relaxing after a day of adventure on the island).We are really the best quality-price of Rapa Nui, you did a good choice.A pleasure to help you Sir.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit, welcome againLolita and Antoine, the Direction of Hotel Atavai Rapa Nui.
3 out of 5
by A verified traveler

Posted 31 Jan 2024 on Hotels
Comment from Hotel Management
1 Feb 2024 by Antoine , Hotel Management
Dear Guest,We thank you for sharing your experience at Atavai with other travellers.Our hotel is located in a very quite place, inside the only one village, Hanga Roa.We're very glad you enjoyed your stay with us, the comfort of the rooms ( perfect tranquility for relaxing after a day of adventure on the island).We are really the best quality-price of Rapa Nui, you did a good choice.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit, welcome againLolita and Antoine, the Direction of Hotel Atavai Rapa Nui.
5 out of 5
by A verified traveler

Posted 6 Jan 2024
Comment from Hotel Management
8 Jan 2024 by Antoine, Hotel Management
Dear Ines,We thank you for sharing your experience at Atavai with other travellers.Our hotel is located in a very quite place, inside the only one village, Hanga Roa.We're very glad you enjoyed your stay with us, the comfort of the rooms ( perfect tranquility for relaxing after a day of adventure on the island).We are really the best quality-price of Rapa Nui, you did a good choice.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit, welcome againLolita and Antoine, the Direction of Hotel Atavai Rapa Nui.
4 out of 5
by A verified traveler

Posted 1 Jan 2024 on Hotels
Close to the airport but not so close. It is really far away from the town center if you don’t have a car. Forget taxi, there is no taxi on the island. The host picked me up at airport also gave me a ride back to airport. Amazing! Every day the flight arrives at 12:55pm and leaves at 3:00pm, but check out time is 10:00am which means you need kill 5 hrs time for nothing.
Comment from Hotel Management
7 Jan 2024 by Antoine, Hotel Management
We are very happy to have been able to please you at the hotel, where we did our best to make you feel like family, with a lot of love and affectionOf course, for only 2 nights on Rapa Nui, you must rent a car and a tour guide, independently where is your hotel, because the most important things to see, the moai, are outside the village, not downtown. There are by the hundred taxis in 2 call centersAbout time of check-out, independently the time of your flight, others guests arrived on this day, so, we must use time check-out to be prepared for everyone, like when you arrived, you didn’t wait, you went into your room immediatelyVery affectionate greetings and thank you very much for your opinion of our establishment, our love, attention, the comfort offered, the cleanliness, which certainly reflects the efforts we make to satisfy all the needs of our guests