Ratings based on 393 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
The hotel is situated in a remarkably scenic location. The lush greenery and diverse flora and fauna create a picturesque ambiance. As the sun sets, the resort's beauty is further enhanced. The staff demonstrated exceptional helpfulness and kindness. However, opting for the half-board meal plan resulted in the presentation of the same menu every night, which could become monotonous. Consequently, I would not recommend the half-board option. Additionally, the hotel's appearance could benefit from refurbishment, as it currently exhibits signs of aging and wear, giving the impression of uncleanliness.
Comment from Hotel Management
25 Nov 2024 by Executive Assistant Manager, Hotel Management
Dear Khoshal,Thank you very much for your visit and sharing the feedback after recent stay with us. I am sorry to hear that the half board menu is not your expectation but I definitely share your comment with department concern for further improvement, also the refurbishment is on the plan which is coming soon.We hope to have an opportunity to welcome you back again in the future.Kind regards,Aphichash SrimouangExecutive Assistant Manager
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
29 Oct 2024 by Executive Assistant Manager, Hotel Management
Dear Angela,Thank you very much for your visit and sharing very nice feedback after recent stay with us. We are delighted to receive such a glowing review rating and we all hope that Veranda High Resort Chiang Mai – MGallery will be your first choice of accommodation when you have a chance to visit Chiang Mai. Kind regards, Aphichash Srimouang Executive Assistant Manager
by A verified traveler
Posted 4 Sep 2024
Had a great stay and would definitely recommend this hotel
Comment from Hotel Management
29 Oct 2024 by Executive Assistant Manager, Hotel Management
Dear Fatima,Thank you very much for your visit and sharing very nice feedback after recent stay with us. We are delighted to receive such a glowing review rating and we all hope that Veranda High Resort Chiang Mai – MGallery will be your first choice of accommodation when you have a chance to visit Chiang Mai. Kind regards, Aphichash Srimouang Executive Assistant Manager
by A verified traveler
Posted 26 Aug 2024
Great time and beautiful just far from things
by A verified traveler
A Great hotel,wonderful relaxing stay
Posted 14 Aug 2024 on HotelsComment from Hotel Management
17 Aug 2024 by Aphichash Srimouang / Executive Assistant Manager, Hotel Management
Dear Guest,Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 5 Aug 2024
The property is beautiful, and the hotel itself must have been also, but it has not aged well, and is in dear need of maintenance.
Everything is a little derelict, very humid and overall quite old. This makes for a rather disappointing experience.
Staff is very friendly and helpful, unfortunately it does not make up for the overall state of the property.
I would like however to stress that Muay Thai class with Pong was a lot of fun for the whole family. Overall the
Comment from Hotel Management
11 Aug 2024 by Aphichash Srimouang / Executive Assistant Manager, Hotel Management
Dear Michael,Thank you for taking the time to review our property after recent stay. We are very happy to read your feedback and glad to know that you enjoyed stay. We also very much appreciate your concern about Hotel maintaining, and we take this for further improvement. Thank you again for sharing your experience, and we hope to welcome you again soon. Kind regards,
by A verified traveler
Posted 27 Jul 2024 on Hotels
Beautiful natural setting in the mountains.
Comment from Hotel Management
28 Jul 2024 by Aphichash Srimouang / Executive Assistant Manager, Hotel Management
Dear Guest,Thank you very much for your very nice feedback after stay at Veranda High Resort Chiangmai - MGallery. It is always a pleasure to receive positive feedback from our valued guest. We are very proud of the warm hospitality and exceptional service we offer, and I shall certainly pass on your feedback to our team members. We look forward to welcoming you again for another memorable stay in Chiang Mai.
by A verified traveler
Posted 23 Jul 2024
by A verified traveler
Posted 7 Jul 2024
The hotel is not in the city center where is located in a green land area. The room that I was staying is scenery pavilion with a large balcony with a large jacuzzi bathtub and a day bed on the side. It was really relaxing and comfy. The hotel staffs are nice and friendly, it was a very pleasant trip overall.
Comment from Hotel Management
28 Jul 2024 by Aphichash Srimouang / Executive Assistant Manager, Hotel Management
Dear Pui Shan Fiona,Thank you for stayed with us at Veranda High Resort Chiang Mai - MGallery and taking the time to give us a review. We are glad to know that our service was amazing and met your expectation, providing our guests with the best possible hospitality and service has always been our mission. I definitely share your feedback to our team member.We hope your travel will bring you back to Chiang Mai in the near future and Veranda High Resort Chiang Mai – MGallery will be your first choice of accommodation.Kind regards,
by A verified traveler
Posted 28 Jun 2024
Amazing place
Comment from Hotel Management
6 Jul 2024 by Aphichash Srimouang / Executive Assistant Manager, Hotel Management
Dear Sushma,Thank you very much for your visit and sharing very nice feedback after recent stay with us. We are delighted to receive such a glowing review rating and we all hope that Veranda High Resort Chiang Mai – MGallery will be your first choice of accommodation when you have a chance to visit Chiang Mai.Kind regards,
