Ratings based on 57 Verified Reviews

3.0 out of 5
17% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
2.7 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 13 Jul 2018
Good service. Clean place. Refrigerators are missing.
Comment from Hotel Management
14 Aug 2018 by Sarah, Hotel Management
Thanks a lot for the nice review. Hope to see you back soon.
2 out of 5
by A verified traveler from Toronto

A terrible hotel with a hard parking

Posted 29 Jul 2017
There is no parking in the hotel. We were told to park on the street,but finally I realized that I need permit to park on the street. So I had to park in a paid parking spot where it is a mile away from the hotel. The room besides a busy street is too noisy to sleep over night.
Comment from Hotel Management
31 Aug 2017 by Sarah Kienle, Hotel Management
Thanks a lot for the visit and the review about it. You do not need a permit to park on the street, as our team told you, in our part of the city, it is free to park on the street. There is no need to park in a paid parking spot.
3 out of 5
by A verified traveler

Posted 10 May 2017 on Hotels
If you come to Heidelberg for sightseeing, be consider the hotel location. Make sure the front desk working hour fit your demand,as there's no kettle or coffee maker provided not convenient if you need some drinks .No lift/elevator. The facility mentioned"Bicycle rentals on site" but we asked the hotel staff they said they don't provide the service.
2 out of 5
by A verified traveler

Posted 26 Jul 2021
Bettwäsche war nicht sauber. Sehr hellhörige Zimmer.
5 out of 5
by A verified traveler

Posted 11 Jun 2021
Wir waren eine Nacht dort Alles sauber und picobello
3 out of 5
by A verified traveler

Bon mais à améliorer

Posted 3 Feb 2021 on Hotels
Rapport qualité/prix correct. En revanche, j'ai eu très froid dans la chambre. Veillez à chauffer les chambres avant que le client arrive. Et aussi à fermer les fenêtres des couloirs.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Sep 2020 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Nov 2019
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jul 2019 on Hotels
2 out of 5
by A verified traveler

Posted 6 Jun 2019
This „hotel“ is in a poor state of repair and provides very few services. The rooms and beds are tiny and it’s way overpriced for what it is. I actually decided not to there after I saw the room.