Ratings based on 577 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
by A verified traveler
Posted 13 Oct 2024
Property is in dire need of updates. Refrigerator didn't work, bathtub faucet leaking, bathroom door has holes in it, no coffee pot in the room. Pet friendly, convenient to Hancock, Berkeley Springs and C&O canal with miles of hiking and bike trails.
by A verified traveler
Posted 24 Sep 2024
Nice clean accomidations. Comfy bed. Nice people. I would recommend, especially for those on a budget.
by A verified traveler from Romulus
Posted 18 Sep 2024
The reviews were terrible but we had no other option so we tried it out and the room was clean and decent for a motel wasn’t as bad as the reviews said at least for us .
by A verified traveler from Mechanicsville
Posted 1 Sep 2024
It's kind of a dump. The interior is dingy, with stained carpets in the hallway and scuffed woodwork in the room. The shower faucet handle came off in my hand. The hallway has a funky smell. The breakfast is pitiful, with moldy packaged danish and no fresh fruit. Security for the front desk was great with the clerk behind plexiglas, but for the rest of the building nonexistent. The AC unit was noisy. The window screens are tattered, and the hallway and parking lot lights shine right under the door and window. By Hancock PA standards it's probably about as good as you'd expect, but overall really meh.
by A verified traveler
Posted 22 Aug 2024
Dated damp smelling room. Only breakfast option was cereal. Tv in room didn’t work. Rom was clean fr being old. All staff was pleasant and helpful
by A verified traveler
Posted 21 Aug 2024
Room appeared clean however it had a very strong musty smell. There were no tissues in the bathroom. The TV remote was repaired so many times it was difficult to use. The air conditioning unit had something black along the top that could have been mold, not sure. Breakfast, what a joke. Not only was there little to eat but the area was filthy. One example is the external pump coffee pot was full of coffee stains at 0800. Many bathroom tiles were broken.Staff was pleasant!
by A verified traveler
Posted 21 Aug 2024
by A verified traveler
Posted 17 Aug 2024
Full two stars as rated, older building needs refresh but room was clean. No elevator for second floor, a bit of a hike for higher numbered rooms.
by A verified traveler
Posted 14 Aug 2024
Poor lighting in the room. Bed was clean and comfortable. Breakfast was way below par. Coffee and a few pastries in grocery wrapping. The staff person, Amber, was very friendly and helpful
