Ratings based on 396 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jan 2025
Easy access off of interstate. Nice clean rooms.
Comment from Hotel Management
16 Jan 2025 by Hotel Manager, Hotel Management
Dear Jon,Thank you for your feedback! We're glad you found our location convenient and the rooms clean. We strive to offer a comfortable and accessible stay for all our guests, and we look forward to welcoming you back soon!SincerelyHotel Manager
by A verified traveler
Posted 11 Jan 2025
Right off the interstate. Good access to dining venues. Not far from Louisiana Renaissance Festival (about 15-20 minutes away.
Comment from Hotel Management
12 Jan 2025 by Hotel Manager, Hotel Management
Dear Garrick,Thank you for your feedback! We're delighted to hear that our convenient location provided easy access to dining and nearby attractions like the Louisiana Renaissance Festival. We hope to host you again for another great stay.Sincerely, Hotel Manager
by A verified traveler
Posted 5 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Hotel Manager, Hotel Management
Dear Tauna,Thank you for your feedback and for rating us 4 out of 5! We're glad you had a great stay overall. We appreciate your insights and are always looking for ways to improve. We hope to provide you with a 5-star experience during your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 4 Jan 2025
Second stay. Breakfast was bad.
Comment from Hotel Management
6 Jan 2025 by Hotel Manager, Hotel Management
Dear Caroline,We’re sorry to hear that the breakfast didn’t meet your expectations during your second stay. We understand how important it is to start the day with a satisfying meal, and we’ll work on improving the breakfast options moving forward. We truly appreciate your continued support and hope to provide you with a better experience on your next visit.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Jan 2025
Location
Comment from Hotel Management
6 Jan 2025 by Hotel Manager, Hotel Management
Dear Caroline,Thank you for your feedback. If the location of the property didn't meet your expectations, we’d love to learn more about what you were hoping for. Understanding our guests’ needs helps us improve and ensure a better experience for future stays. If there’s anything else you’d like to share about the location or other aspects of your stay, please feel free to let us know. We hope to have the chance to welcome you again in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 28 Dec 2024
I booked online. Called hotel to tell them we would be arriving around 9:30pm and we had a dog (pet friendly hotel). She said we are all set. We arrived at 9:30 and she gave our room to someone else! Someone came in and used my reservation and she let them!! It was under my name! She called them and knocked on their door and they didn’t answer! Luckily we got another room but not cool that more safety or even a simple asking for ID was taken.
Comment from Hotel Management
30 Dec 2024 by Hotel Manager, Hotel Management
Dear Kelly,We sincerely apologize for the confusion and the inconvenience you faced upon arrival. We understand how frustrating and concerning it must have been to have your reservation given to someone else, especially with the lack of safety precautions. This is not the experience we aim to provide, and we will be reviewing our procedures to ensure this does not happen again. We truly appreciate your feedback and hope to provide you with a more secure and smooth experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 2 Dec 2024
Property was convenient, clean and well kept. If you're looking for a cost effective and an easy place for a simple overnight stay, this is a great option. It was certainly no frills, but it was very true to the reviews and the pictures. Everything worked well, the room was very clean, and the bed was comfortable. Would use it again as an overnight stop.
Comment from Hotel Management
3 Dec 2024 by Hotel Manager, Hotel Management
Dear John,Thank you for your thoughtful feedback! We're pleased to hear that you found the property convenient, clean, and true to expectations. It's great to know everything worked well, the room met your standards for cleanliness, and the bed was comfortable. We appreciate your recommendation and look forward to welcoming you back for another simple and cost-effective overnight stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 1 Dec 2024
This place was great. Very clean and a dozen places to eat within walking distance. Breakfast was also good. We will definitely stay here again when we cruise out of New Orleans.
Comment from Hotel Management
2 Dec 2024 by Hotel Manager, Hotel Management
Dear Charles,Thank you for your fantastic feedback! We’re delighted to hear you enjoyed the cleanliness, convenient dining options, and a good breakfast during your stay. It’s wonderful knowing we could make your trip enjoyable and memorable. We wait to welcome you back when you cruise out of New Orleans again. Safe travels and see you soon!Sincerely, Hotel Manager
by A verified traveler
Posted 30 Nov 2024
It was a nice place to get rest in a very long trip
Comment from Hotel Management
1 Dec 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your lovely feedback! We're glad to hear that our hotel provided you with a restful stop during your long trip. We hope to see you again on your next journey!Sincerely, Hotel Manager
by A verified traveler
Posted 28 Nov 2024
Great stay
Comment from Hotel Management
29 Nov 2024 by Hotel Manager, Hotel Management
Dear Kenneth,Thank you so much for your kind words. We are so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm thrilled that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
