Ratings based on 444 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Excellent hotel and excellent breakfast
by A verified traveler
Posted 17 Nov 2024
I loved my weekend stay here. Everything was exceptional. The staff are very friendly and approachable and kind. I was greeted with a smile and respect. I will definitely book here again.
by A verified traveler from Broussard
Posted 17 Nov 2024
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by J. Poole, Front Office Manager, Hotel Management
Thank you for your 5-out-of-5, Casey! We really appreciate it! We are so happy you had a great stay at our hotel and we hope to see you again soon! Safe travels!
by A verified traveler
Posted 10 Nov 2024
No me gustó que no me devolvieron mi depósito que me pidieron y me dijeron que me lo devolverían luego de salir del hotel
Comment from Hotel Management
11 Nov 2024 by J. Poole, Front Office Manager, Hotel Management
Thank you for taking the time to submit a review. We are sorry about the incidentals hold still showing up on your account. All charges and pending charges are settled from our system immediately upon check-out. Depending upon how your bank handles credit card authorizations, it could take anywhere from 3 to 10 business days for that to appear back on your account. We hope you will stay with us again so that we may have the opportunity to provide you with excellent service!
by A verified traveler
Posted 5 Nov 2024
Pésimo servicio, instalaciones viejas y en mal funcionamiento, mal olor.
Comment from Hotel Management
6 Nov 2024 by J. Poole, Front Office Manager, Hotel Management
Thank you so much for taking the time to write a review about our property. We are sorry that your stay did not meet your expectations. We hope you will give us another chance next time you visit Hammond.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
4 Nov 2024 by J. Poole, Front Office Manager, Hotel Management
Thank you for taking the time to write a review, Ryan. We are sorry we did not meet your expectations. We hope that you will give us another chance next time you are in town.
by A verified traveler
Posted 26 Oct 2024
This property was easy and reasonable. The location is weird but we found it. Thank you Holiday Inn for not price gouging.
Comment from Hotel Management
28 Oct 2024 by J. Poole, Front Office Manager, Hotel Management
Thank you so much for your review, William! We really appreciate it! We are glad you enjoyed your time at our property and hope to see you again soon! Safe travels!
by A verified traveler from Lorman
Posted 30 Sep 2024
Room was clean and mostly comfortable. Old light fixtures show wear and some brokenness. Rust and mildew in bathroom. Paint on drapery and a table.
Comment from Hotel Management
2 Oct 2024 by J. Poole, Front Office Manager, Hotel Management
Thank you for taking the time to submit a review, Geraldine; we really appreciate it! We are sorry about the issues you found in your room, however. Rest assured we will left our maintenance and housekeeping stay know that we can correct these. We hope we will see you again in the future.
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
2 Oct 2024 by J. Poole, Front Office Manager, Hotel Management
Thank you, Cesar, for taking the time to review your stay at our property. We are so appreciative! We are glad you had a good stay and we hope to see you again! Safe travels.
