Ratings based on 270 Verified Reviews
3.8 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Mar 2020
Nice location - not far from Hammersmith bus and tube stations. Pleasant but not overly talkative staff.
Hotel was nice and quiet.
Room was clean but the clothes storage was near to falling over, plug socket and light fittings damaged and potentially dangerous, metal bed frame broken and very noisy. The room would have benefitted from having blackout curtains as the morning light flooded in at around 6am.
by A verified traveler
Posted 2 Mar 2020 on Hotels
by A verified traveler
Posted 16 Dec 2019 on Hotels
It was nice and clean. The ladies are really nice and helpful at the dinning and house keeping.Stayed in the top floor so one night around 3am there was a continuos fire alarm for more than 5 mins it was very scary and disturbing,all the guests were running out. The duty manager came so late. We were out in the cold for long time.Total panic state, esp that time of the night. Something should be sorted. It can get bit noisy by the other rooms.
by A verified traveler
Posted 6 Dec 2019
Good location, clean.
Bed was little uncomfortable.
by A verified traveler
Posted 11 Nov 2019 on Hotels
by A verified traveler
Nice place
Posted 28 Oct 2019 on Hotelsbreakfast could have had more options or even just a menu so you know what is on offer
by A verified traveler
Posted 19 Oct 2019
The room size is deceiving and there are limited breakfast choices.
by A verified traveler from Adelaide
Posted 2 Oct 2019
It was close to tube station and only few stops into the city and main attractions. Also good was supermarket across road. Our room was at front of hotel and impossible to sleep from traffic noise and bright lights left on outside and street lights.
by A verified traveler
Posted 27 Sep 2019 on Hotels
by A verified traveler
Posted 17 Sep 2019 on Hotels
We stayed for 3 nights. The location was perfect for us. The bathroom was very tiny and there were many stairs to climb with the luggage. Wifi was not dependable it mostly did not work. It was nice to have the breakfast available.