Ratings based on 122 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Of the 4 hotels I stayed during my 2 week stay, this was head and shoulders above any I visited and stayed at.
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 18 Aug 2024
by A verified traveler
Posted 15 Aug 2024
by A verified traveler
Posted 9 Jul 2024
The property is dated. It’s a three star compared to all inclusive in Mexico for example.
The room layout was fine.
Air conditioning was on constantly but couldn’t bring temperature below 22.5 on the thermostat. The sheets were moist with humidity. We were sweating inside the room. I asked for a fan and this was provided right away.
The electric kettle had to be changed twice but was replaced immediately.
An iron was provided on request.
There were ants everywhere. I reported it. Whatever they did sorted the issue.
The beach was fantastic. Pretty well nice powder sand and one can walk in quite a ways into the sea. No seaweed nothing.
One day the beach keeper was taking the sand near where my son was building a sandcastle and he was smoking while doing it and the wind was blowing the smoke at us and then he threw the butt right where we were and I asked him why he did that and picked it up myself and threw it away and collected five others.
The shower door was fault and kept banging shut. I thought it would shatter. The bathroom door kept swinging open with its full weight and hitting the shower door. Had to bunch up a towel to act as door stop. Very annoying.
Fortunately there were no bugs. No mosquitoes were encountered at all which was nice.
Hammamet Medina old and new and the marina are quite close. And a short drive away.
There was no room service.
The water is non-potable and so washing baby bottles and the logistics of that were tedious.
by A verified traveler
Posted 12 Apr 2024
by A verified traveler
Posted 23 Sep 2023
This is a beautiful property and kind staff. Food is the same as most resorts salads, meat, fish, even one or two vegan options which was a nice surprise. The spa is good but it didn't blow me away but still worth a massage.
The only area I didn't like was that these is no real peaceful area in the main hotel or the back towards the beach other than at the front of the hotel where there are bungalows near the car park.naturally there is music from the pool, evening entertainment etc.I ended up in the bungalows near the car park which provides some peace and quiet but then you miss the view. For three nights it was ok.
by A verified traveler
Posted 30 May 2023
Great hotel - clean, nice pool, by great beach - food was good for an all inclusive
Comment from Hotel Management
2 Jun 2023 by Emna , Hotel Management
Dear Mr Kais, Thank you very much for your kind review. we are very happy that you enjoyed your stay in the Steigenberger Marhaba Thalasso Hammamet. Warmest regards,
by A verified traveler
Posted 30 Aug 2022
Comment from Hotel Management
3 Feb 2023 by Emna, Hotel Management
Cher Mr issam, Merci pour cette évaluation faisant suite à votre séjour dans notre hôtel. Il s'agit pour nous d’une réelle satisfaction et nous sommes fiers que vos vacances ait été réussies.Au plaisir de vous accueillir de nouveau parmi nous.Meilleures salutations,
by A verified traveler
Posted 18 Aug 2022
Comment from Hotel Management
3 Feb 2023 by Emna , Hotel Management
Chère Mme Aida, Merci pour votre évaluation concernant notre unité Steigenberger Marhaba Thalasso Hammamet.Nous espérons que vous avez passé un excellent séjour et nous nous réjouissons de vous accueillir à nouveau bientôt.Bien cordialement,Meilleures salutations,
