Ratings based on 182 Verified Reviews

4.2 out of 5
73% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 4 Aug 2023
Don't book this hotel ! Food is terrible, cleanliness and food hygeine appalling, 5 days out of 7 someone defecated in the pool and it was then closed and the gym is a death trap. Entertainment team constantly hounding you throughout the day to go to their very mediocre evening entertainment Sort it out Phenicia - just appalling
5 out of 5
by A verified traveler

Posted 16 Mar 2023 on Hotels
Comment from Hotel Management
3 May 2023 by Phenicia Guest Relations , Hotel Management
Dear Guest ,We are happy that you had a good stay at SENTIDO Phenicia.We hope to welcome you again at Phenicia.Best regards
5 out of 5
by A verified traveler

Posted 13 Mar 2023 on Hotels
Comment from Hotel Management
3 May 2023 by Phenicia Guest Relations , Hotel Management
Dear Guest ,We are happy that you had a good stay at SENTIDO Phenicia.We hope to welcome you again at Phenicia.Best regards
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jan 2023
4 out of 5
by A verified traveler

Amazing hotel

Posted 1 Dec 2022 on Hotels
Amazing hotel, every clean, the service is great and the staff are very friendly. Special mention to the special one Anis the chef entertainment
5 out of 5
by A verified traveler

Fabulous stay. Can’t wait to return ❤️

Posted 13 Oct 2022 on Hotels
Absolutely outstanding, the staff are so welcoming they go above and beyond to make you feel comfortable and relaxed. The animation team are fabulous. I will recommend this hotel to anyone, in fact we plan to go a May with a group of family and friends. It’s couples and family oriented.
3 out of 5
by A verified traveler

Posted 28 Aug 2022
The property overall was much less than We were expecting.
3 out of 5
by A verified traveler

Posted 9 Apr 2022
Restaurant : Breakfast and dinner are poor, hygiene and COVID-19 measures are not respected. Snacks are not good at all, always cold and no choices (even the crepe are made with a very bad chocolate). The rest is ok!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Sep 2021
4 out of 5
by A verified traveler

Posted 10 Aug 2021
Nice meat , i will back for sure
Comment from Hotel Management
14 Aug 2021 by Sales Manager , Hotel Management
Dear Guest , Happy that you enjoyed your stay . Hope to welcome you again at Phenicia . Best regards