Ratings based on 60 Verified Reviews
3.1 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Aug 2024 on Hotels
by A verified traveler
Posted 11 Aug 2024
I had my worst stay in a hotel at this place.
Stuff was so rude ! Food was so disappointing and the room smelled like mould ! The bed was so uncomfortable and had very bad smell and spots. The bathroom was leaking !!!!!!!
The cleaning lady entered the room
While we were still in bed naked !!! She did not even knock the door.
Parking was so limited and there was a big bazaar under the room and a hair dresser late !!!
by A verified traveler
Posted 31 Jul 2024 on Hotels
by A verified traveler
Posted 3 Jul 2024
Hôtel a évité
by A verified traveler
Posted 30 Jul 2023
Property is run down, we misplaced our room key and they don’t have a spare so had to have someone open door each time, was an inconvenient and had to wait over 20 mins in wet clothes as it seems like they forgot to help us and had to request for help again. Next day, was able to found room key, maybe time to start using key card that can be reprogrammed if this happens to other visitors, am sure we weren’t the only ones. Things like this can happen so suggestion to to make spare keys. We only stay for 1 night and that was enough for us. Staff at dining area were nice. Reception can be more attentive to visitors’ concern.
by A verified traveler
Posted 13 Jun 2022
The property and management are ready to drive you away. We had to leave since AC and most amenities were not available at the entire property.
by A verified traveler
A lovely stay
Posted 14 Jun 2019 on HotelsMy aunt and I had an amazing stay at Omar Khayem hotel. We only stayed for 3 nights but we enjoyed it a lot. A special thank you to Mr Anthony for his kindness and everyone in the animation team for their good mood and politeness.
Comment from Hotel Management
16 Jun 2019 by Anthony, Hotel Management
Dear Sana,
It was a pleasure to welcome you to PrimaSol Omar Khayam Resort & Aqua Park. Thank you for your comments and compliments. We do our very best to ensure all our guests have an amazing holiday at PrimaSol Omar Khayam Resort & Aqua Park. We are pleased you had a brilliant time at our hotel. Our entire team looks forward to your return visit.
Best Regards
Mr Anthony Young
Guest Relations Manager
by A verified traveler
Posted 28 Sep 2016 on Hotels
Recommended
for Everyoneby A verified traveler
Water park
Posted 22 Aug 2016Water park was quite good food normal rooms were not clean parking problem reception problem bars was okay. Beach good good swimming pools and good slides with good staff my rooms door was not easy to open
by A verified traveler
Maybe if I had stayed.
Posted 4 Jan 2016 on HotelsWas unable to stay in this hotel due to a discrepancy with the company. Seemed like a reasonable hotel from what I saw. Very cheap price for three people on the AI basis.
