Ratings based on 219 Verified Reviews
3.8 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jul 2021
by A verified traveler
xcw
Posted 4 Oct 2020 on HotelsIt was excellent, room perfect, staff couldn’t have been better.Only had evening meal but it wasn’t good with lots of choices
by A verified traveler
Posted 17 Jul 2020
Avoid! Definitely not a 5 stars! Pictures online are made up. Rooms were old, mouldy bathrooms, dirty bed linen. The buffet was disgusting with cheap products and some recycled for next meals!!!!
by A verified traveler
Posted 21 Nov 2019 on Hotels
by A verified traveler
Posted 27 Aug 2019
Il like everything in the resort except the drink in the buffet,, a lot of waiting till you get some water
Comment from Hotel Management
10 Sep 2019 by Safa, Hotel Management
Dear Host, we are delighted to read that you appreciate your stay in our hotel.
We certainly take your remarks with special attention
Looking forward to counting you among our loyal customers.
Best Regards.
by A verified traveler from Hammamet Le Royale
Posted 16 Aug 2019
I have been at this “resort” before in 2012 and it was way different, this time around the place is almost unrecognizable, unquantified, unexperienced and stressed out lobby staff, skeleton crew during peak season, rooms are dirty and outdated. I can go on and on about the broken locks, locked safe, clogged sinks, broken fridge, it was the worst experience I have had in years!!! The place still have potential but it will need a whole new management and staff. It is probably a two star hotel at best but I do not recommend this place at this time even to an enemy!!! I was about to leave after 24 hours, but I just did not want to upset my wife or my mother doing so. Stay away!! You are better off at a 2 star place. I usually do not give bad reviews but I found it necessary this time because I would not want to see someone paying top money for a worthless place.
Comment from Hotel Management
12 Sep 2019 by Safa, Hotel Management
Cher Monsieur Misbahi,
Nous vous remercions tout d'abord d'avoir choisi Le Royal Hammamet et pour votre avis.
Nous sommes vraiment surpris par votre avis sur Expedia sachant que vous avez exprimé votre satisfaction à notre Guest Relation et que vous avez apprécié notre service.
En effet, nous faisons de la satisfaction de nos clients une priorité.
Bien à vous.
by A verified traveler
Great hotel
Posted 14 Aug 2019 on HotelsI had such a great stay during my trip. I was very happy with the food selection at dinner. Beach and pool access are great! I plan to visit again.
Comment from Hotel Management
15 Aug 2019 by Safa, Hotel Management
Dear Host,
We are delighted to read that you appreciated your stay in our hotel.
We look forward to counting you among our loyal customers.
Best Regards.
by A verified traveler
Posted 5 Jul 2019
Comment from Hotel Management
8 Jul 2019 by SAFA, Hotel Management
Cher Hôte bonjour, Nous vous remercions tout d'abord pour votre temps et pour ce partage d'expérience. Nous sommes néanmoins navrés que la qualité de nos services n'a pas pu combler vos attentes. Prière de nous communiquer vos motifs de mécontentement. En effet, c'est grâce à vos feedback que nous pouvons nous améliorer.
Bien à vous.
by A verified traveler
Posted 24 Jun 2019
Comment from Hotel Management
24 Jun 2019 by Safa, Hotel Management
Dear Guest, Thanks for staying with us. We appreciate your feedback! Looking forward to see you again in the near future.
by A verified traveler from Vancouver
Posted 23 Jun 2019
Outstanding customer service and warm welcoming friendly staff, the Hotel got 3 beautiful big outdoor pools with a straight access to the beach, fun attractions and activities on the daily, clean restaurants with amazing variety of food in breakfast and dinner. Rooms are spacious and luxurious for a 5 stars Hotel. Great location,private clean and secure beach with 5 minutes walking distance to the Marina and the city of Yasmine Hammamet.
Comment from Hotel Management
24 Jun 2019 by Safa, Hotel Management
Dear Guest,
Thanks for staying with us and for your amazing review. We appreciate your feedback!
Looking forward to see you again in the near future.
