Ratings based on 366 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Aug 2024
Pros: location, beach pool.
Cons: Food options are very average.
Comment from Hotel Management
26 Aug 2024 by The BEL AZUR team, Hotel Management
Dear Salim.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team
by A verified traveler
Posted 16 Jul 2024 on Hotels
Comment from Hotel Management
16 Jul 2024 by The BEL AZUR team, Hotel Management
Dear customer.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team
by A verified traveler
Posted 1 Jul 2024 on Hotels
The staff are very nice, always ready to help
Comment from Hotel Management
2 Jul 2024 by The BEL AZUR team, Hotel Management
Dear Manel.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team
by A verified traveler
Posted 30 May 2024
I recently stayed at Bell Azur Hammamet for two nights, and overall, it was a pleasant experience.
Comment from Hotel Management
30 May 2024 by The BEL AZUR team, Hotel Management
Dear Atef.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team
by A verified traveler
Posted 21 Feb 2024 on Hotels
Comment from Hotel Management
23 Feb 2024 by The BEL AZUR team, Hotel Management
Dear Monowara.Thank you for your review. We really appreciate that you took the time to rate your experience with us! We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team
by A verified traveler
Posted 18 Feb 2024
Filthy room, room wifi box not mounted, AC not working, wifi not working, room’s telephone not working at all, safe key broken and safe not functional. We spent two days out of four waiting to be moved to another room. I have videos and recording,, worst experience
Comment from Hotel Management
18 Feb 2024 by The BEL AZUR team, Hotel Management
Dear Mike.Thank you for your review. We appreciate that you took the time to rate your experience with us! We regret that your stay with us did not fully satisfy you.We will take note of your comments and pass them on to management to improve on the points you mentioned.We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team
by A verified traveler
Posted 7 Feb 2024
The surroundings (nature)
Comment from Hotel Management
7 Feb 2024 by The BEL AZUR team, Hotel Management
Dear Tewfick.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We will take note of your comments.We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team
by A verified traveler
Correct
Posted 3 Feb 2024 on HotelsThe quality of the service and food has considerably downgraded. The only positive thing is good wifi
Comment from Hotel Management
4 Feb 2024 by The BEL AZUR team, Hotel Management
Dear Mondher.Thank you for your opinion. We really appreciate you taking the time to review your experience with us! We are sorry that you were not satisfied with your stay with us.We will take note of your comments and pass them on to management to improve on the points you mentioned.We hope to welcome you again to our establishment.SincerelyThe BEL AZUR team
by A verified traveler
Fine but could be better
Posted 3 Dec 2023 on HotelsIt was ok. Service could improve. Took me a while to check in. Room had a funny smell
Comment from Hotel Management
9 Dec 2023 by The BEL AZUR team, Hotel Management
Dear Lino.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We will take note of your comments and pass them on to management to improve on the points you mentionedWe hope to welcome you again in our establishment.Best regardsThe BEL AZUR team
by A verified traveler
Posted 1 Dec 2023
This is our second stay at Bel Azur. We’d also previously stayed at its neighbour, Sol Azur. and used all the Bel Azur amenities. So it feels like our third stay.
We keep coming back because we enjoy the staff and the amenities.
We asked for sea views and were assigned room 603 which had direct view overlooking the sea. No impediments… just sun, sand and sea. It was unbelievable to wake up to the sun and sea every morning, and to spend time on our balcony. It is a spacious room, with little bar area - kettle, tea and coffee, and mini fridge. There’s a safe, large wardrobe area, bathroom with a tub (which I utilized for a great hot bath), two joined double beds and a single. We requested, and received, 2 robes to use during our stay. They also were able to provide an ironing board and iron for an hour with a 20dt security deposit. We thank front receptionist, Saber for setting up this room for us. It was really special and we sincerely appreciated it.The room was really well cleaned everyday.
We always eat too much when at Bel Azur because there is so many choices. Chef Mehrez made sure to make our stay extra special with special meals and lunch invites. The steak dinner he made for us was phenomenally mouth watering.
The servers in the dining room really work hard. We like to make special mention of Wajdi Aljaziri and Mohamed Alhajbrahim both of whom would go out of their way for us. Naz, from animation is so friendly! Great lounge bar staff too.
Overall, great stay!!
Comment from Hotel Management
9 Dec 2023 by The BEL AZUR team, Hotel Management
Dear Marcy.Thank you very much for your review. We really appreciate that you took the time to rate your experience with us! We consider ourselves lucky to have customers like you.We hope to welcome you again in our establishment.Best regardsThe BEL AZUR team
