Ratings based on 985 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 14 Nov 2024
The maid came into the room 2 times before we could checkout. You get a text on the morning of checkout at 8 am and I put in for a checkout out 11 and still they were knocking and entering the room.
Comment from Hotel Management
15 Nov 2024 by The LQ Team, Hotel Management
The maid came into the room 2 times before we could checkout. You get a text on the morning of checkout at 8 am and I put in for a checkout out 11 and still they were knocking and entering the room.
by A verified traveler
Posted 4 Nov 2024
Quiet and clean
Comment from Hotel Management
15 Nov 2024 by The LQ Team, Hotel Management
Thank you for your review! We're glad to hear that you found our hotel to be quiet and clean. Creating a peaceful and tidy environment for our guests is a top priority. If there’s anything specific that could enhance your experience further, we would love to hear your feedback. We appreciate your support and hope to welcome you back soon!
by A verified traveler
Posted 24 Oct 2024
The beds and pillows could be softer
Comment from Hotel Management
15 Nov 2024 by The LQ Team, Hotel Management
Thank you for your feedback regarding the beds and pillows. We appreciate your input as it helps us enhance our guests' experience. We're glad to see you rated us 5 stars and will certainly take your comments into consideration as we continually strive to improve comfort. Your satisfaction is important to us, and we hope to welcome you back for an even better stay in the future.
by A verified traveler from Visalia
Posted 22 Oct 2024
The bathroom did not have many conveniences, or fan.
Comment from Hotel Management
15 Nov 2024 by The LQ Team, Hotel Management
Thank you for your feedback regarding the bathroom amenities. We apologize that it did not meet your expectations, particularly concerning conveniences and ventilation. Your comments are valuable as we continuously strive to enhance our facilities. We appreciate your rating of 4 and hope to welcome you back for an even better experience.
by A verified traveler
Posted 19 Oct 2024
Ice machine was down and so was the pool hinder the experience
Comment from Hotel Management
15 Nov 2024 by The LQ Team, Hotel Management
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the ice machine and pool being down during your stay. We understand how these amenities can enhance your experience, and we are actively working to resolve these issues. We appreciate your understanding and hope to welcome you back for an improved visit in the future.
by A verified traveler
Posted 18 Oct 2024
It was alright
Comment from Hotel Management
19 Nov 2024 by CB, Hotel Management
Thanks for your feed back. truly glad to hear you enjoyed your stay
by A verified traveler
Posted 17 Oct 2024
We really enjoyed the property, it was tucked away from the city. However, our room was really gross and the hotel had a towel shortage for some reason which made our stay a bit frustrating. Breakfast was very average. Cute decor when you walk in, but thats about all the good.
Comment from Hotel Management
15 Nov 2024 by The LQ Team, Hotel Management
Thank you for sharing your feedback. We're glad to hear you enjoyed the property's tucked-away location and found our decor cute. However, we sincerely apologize for the issues you encountered with your room and the towel shortage, as well as the average breakfast experience. Your comments are valuable to us, and we'll address these concerns with our team to ensure improvements are made. We hope to provide a better experience during your next visit.
by A verified traveler
Posted 15 Oct 2024
Everything was good
Comment from Hotel Management
15 Nov 2024 by The LQ Team, Hotel Management
Thank you for your feedback! We're glad to hear that everything was good during your stay. Your satisfaction is important to us, and we strive to provide a great experience for all our guests. If there's anything specific you think we could improve to earn that fifth star, please let us know. We hope to welcome you back soon for another enjoyable visit!
by A verified traveler
Posted 11 Oct 2024
It was nice
Comment from Hotel Management
19 Nov 2024 by CB, Hotel Management
Thanks for your feed back. truly glad to hear you enjoyed your stay
