Ratings based on 142 Verified Reviews
3.7 Room cleanliness
3.6 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2024 on Wotif
Do not stay here. Check in is off site at another hotel. The check in person was so rude. The hotel itself had wires hanging out the front, not enough cutlery, no dryer (as said full laundry), no washing detergent, weird shower that was half a meter off the ground, no couch to sit on. Cleaning staff tried to rush us out before checkout. Keep looking for something else!
by A verified traveler
Posted 4 Aug 2024
Great value. Nice and clean. Basic but we knew that it would be for the price. Was better than we expected.
Comment from Hotel Management
19 Aug 2024 by Reception Team, Hotel Management
Hi Simon,Thank you for Choosing Victoria Apartment for your Accommodation stay and for invaluable feedback. we are happy to know that you liked yore stay with us. we would love to host you again whenever you are back in town.Thank you.
by A verified traveler
Posted 23 Jul 2024
We thought the unit could do with a serious makeover. Some of the paintwork is very worn. The shower enclosure step is quite high and dangerous for those whose mobility is compromised. A new shower would make a big difference.
Comment from Hotel Management
19 Aug 2024 by Reception Team, Hotel Management
Hi Jim,Thank you for choosing Victoria Apartments for your Accommodation stay and for your invaluable feedback. we apologies for the any inconvenience during your stay and we reach out to our management with your suggestion as well to improve the Accommodation. Also we would love host you again whenever you are back in town.Thank you.
by A verified traveler
Posted 7 Jul 2024 on Wotif
Shower is a high step up to get into it, cold tap is actually the hot tap very dangerous. Rooms were cold even with the heat pump on all night, concrete walls by bed had to use pillows behind back when leaning on it. Queen size bed was hard, had to use single beds
by A verified traveler
Posted 7 Jul 2024
The property is very old and rundown. Carpets were very old worn and dirty it was cold and inviting
by A verified traveler
Posted 5 Jul 2024
Had to call noise control on the neighbouring properties several times. Also couldn’t get tv to work, rung reception to get someone who didn’t know what tv the property actually had. Parking was terrible also.
by A verified traveler from San Francisco
Posted 19 Jun 2024
Checking in at the property was inconvenient, given that it was located at a separate property not overly close (driving distance) to where I had booked.
The unit itself had a fine kitchen and facilities for that, and the sheets were clean but not really comfortable. No additional blankets were provided.
The carpeting was terribly dirty (turned my socks dark grey), and the bathroom was awful - dirty floors and walls, and the shower has black mould all along the top.
The door also didn't seem overly safe, with no option to use a deadbolt at night.
by A verified traveler
Posted 17 Jun 2024
by A verified traveler
Posted 13 Jun 2024
by A verified traveler
Posted 13 Jun 2024
