Ratings based on 982 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
It is an older property, but the rooms are nice and clean. Staff didn't know how to split payments for more than one person. They serve a continental breakfast. You need to get there early in order to get anything, and it wasn't replenished once gone. Vacuums started outside the room before 9:00 am and woke us up. Beautiful location though on Lake Ontario, peaceful near the water despite being near a busy roadway.
by A verified traveler from Caledonia
Posted 25 Nov 2024
Great excellent
Comment from Hotel Management
26 Nov 2024 by Guest Services, Hotel Management
Thank you for the fantastic review. Your opinion matters and we appreciate your feedback. Happy to hear you had an excellent stay.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Guest Services, Hotel Management
Thank you for your review. Your feedback is important to us.We hope to welcome you back soon.
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Guest Services, Hotel Management
Thank you for the great review. We are happy you enjoyed your stay.We hope to welcome you back soon.
by A verified traveler
Posted 17 Nov 2024
I went to my brothers wedding and stumbled upon this beautiful hotel! Accommodating for early checkin. Clean hotel. Friendly staff! A little continental breakfast in the morning. Easy checkout. Beautiful beautiful location!
Comment from Hotel Management
19 Nov 2024 by Guest Services, Hotel Management
Thank you so much for the fantastic review. We are very happy you enjoyed your stay.We hope to welcome you back again soon.
by A verified traveler
Posted 13 Nov 2024
Very nice hotel. Room was great. Check-in did take long though as someone was in front of us and there was some sort of problem that required 2 staff to deal with. I was in a huge hurry and there weren't many guests at this time, so it was rather frustrating to have to wait. Had I known, I would have arrived a different time. Otherwise, everything was perfect.
Comment from Hotel Management
13 Nov 2024 by Guest Services, Hotel Management
Thank you for the wonderful review. Your opinion matters and we appreciate your feedback. We apologize for the waiting time you experienced. We hope to welcome you back someday.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Guest Services, Hotel Management
Thank you for the great review. We appreciate the feedback. We hope to welcome you back
by A verified traveler
Posted 9 Nov 2024
Property was in convenient location for me as I was enroute and staying one night. Staff was very professional and friendly, the restaurant on site was impressive. The lighting inside at tables should maybe be dimmed so patrons can appreciate the view more. Nice quiet, clean, safe place. Will stay here again and will take advantage of the pool next time.
Comment from Hotel Management
9 Nov 2024 by Guest Services, Hotel Management
Thank you for your positive review. We are happy you enjoyed your stay. See you next time.
by A verified traveler
Posted 7 Nov 2024
Clean linens, nice bed. Despite being an older hotel maintained very well. Great view of the lake.
Comment from Hotel Management
8 Nov 2024 by Guest Services, Hotel Management
Thank you for the great review. Your opinion matters and the feedback is much appreciated. We are happy to hear your enjoyed your stay.
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Guest Services, Hotel Management
Thank you for your review. We appreciate the feedback. Hopefully we will be able to welcome you back in the future.
