Ratings based on 2 Verified Reviews

1.5 out of 5
2.5 Room cleanliness
2.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 26 Jun 2024
Very nice area, unfortunately the AC was not working and with the heat wave warning what we heard from management is the AC usage have build ice around unit so it's not working, we bought fans as we don't have time to switch, the dish washer broken, the house was clean n ample space, safe n walk train along lake, good location, communication was bad, you text them n no response or they will get back by talking to management. no answer till u send another message. If communication corrected it's ideal place to stay.
Comment from Hotel Management
28 Jun 2024 by Kevin, Hotel Management
Dear Awais, thank you for leaving feedback. We are happy to know you enjoyed our convenient location and comfortable house. We apologize for the inconveniences you encountered. Our management team has inspected the unit and resolved the issues with AC and dishwasher. Thank you for staying with us.Kind regards, Kevin. Globalstay team.
1 out of 5
by A verified traveler

Posted 16 Jul 2023
DONT STAY HERE. I booked this place July 2023 and it's nothing like the pictures or the description. The hosting company (Global Stays) has 0 customers service. The ad is a complete lie... it states the house can hold 20 guests, and it CAN NOT. The HOT TUB was broken from the getgo, the back yard table was broken with little pieces of glass everywhere. When we arrived none of the bed sheets had been washed or cleaned. The dish washer stopped working after day 2 and on the last day of our stay the hot water system for the showers stopped working. This was a huge inconvenience for me and my family. We came here for a big wedding and on the wedding day we couldn't even shower. Horrible stay... horrible host. never again. Just go somewhere else
Comment from Hotel Management
17 Jul 2023 by Kevin, Hotel Management
Dear Arash. Thank you for the feedback. We sincerely apologize for your bad experience. We reported everything to the management and are working on resolving the issues. Best regards, Kevin. Globalstay team.