Ratings based on 373 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Price
Comment from Hotel Management
14 Nov 2024 by Manager, Hotel Management
Hello Robert,We appreciate your comments regarding the pricing during your stay. We strive to offer a range of rates to cater to our diverse guests' needs. Should you have any further concerns or require clarification, feel free to reach out to our management team for assistance.
by A verified traveler
Posted 10 Nov 2024
Very clean and very nice employees! We had a great stay!
Comment from Hotel Management
14 Nov 2024 by Manager, Hotel Management
Hello Sara,We are delighted to hear that you had a pleasant experience at our hotel! Our team takes pride in providing exceptional service to all our guests. Your kind words motivate us to continue delivering top-notch hospitality. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 17 Oct 2024
Very friendly staff. The room was very clean and the bed was comfortable. For the price, this is a great option!
Comment from Hotel Management
19 Oct 2024 by Manager, Hotel Management
Hello Dawn,We are delighted to hear that you found our staff friendly and enjoyed a clean room with a comfortable bed during your stay. Your positive feedback is greatly appreciated, and we hope to welcome you back as our guest in the future.
by A verified traveler
Posted 14 Oct 2024
The outside was a little out dated but the room was nicely updated and clean. The staff was very nice and helpful and the breakfast area was very clean and breakfast was good . The only thing I would complain about is the bath tub did not have a mat in it and it was very slippery I would be scared an older person or child would fall.
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Cheryl, Thank you for sharing your detailed feedback. We're delighted to hear that you found our rooms updated and clean, and that our staff was friendly and helpful. We appreciate your suggestion regarding the bath mat and will take it into consideration for future enhancements to ensure guest safety. Your safety concerns are valuable to us, and we will address them accordingly.
by A verified traveler from Front Royal
Posted 3 Oct 2024
Comment from Hotel Management
4 Oct 2024 by Manager, Hotel Management
Hello Rebecca,We are delighted to hear that you had a pleasant stay with us. We hope to welcome you back soon for another wonderful experience!
by A verified traveler
Posted 27 Sep 2024
Very nice and clean supply bottles of toiletries. Offer hot & cold breakfast. Has a swimming pool. All at an affordable price..
Comment from Hotel Management
28 Sep 2024 by Manager, Hotel Management
Hello Tami,We are delighted to hear that you enjoyed our clean facilities, complimentary toiletries, breakfast options, and swimming pool during your stay. It's great to know that you found our services to be affordable. Your satisfaction is important to us, and we hope to welcome you back again in the future.
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
20 Sep 2024 by Manager, Hotel Management
Hello Nicki,We appreciate you choosing to stay with us! Please feel free to reach out to us directly with any feedback you may have so we can address any concerns you encountered during your visit. We hope to welcome you back soon for an improved stay!
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Manager, Hotel Management
Hello Jamie,We're amped to hear you had a wonderful stay with us! If you have any further thoughts to share, please don't hesitate to reach out - we'd love to hear from you again.
by A verified traveler
Posted 13 Sep 2024
Probably an older hotel but nicely renovated. Well decorated large room with comfortable bed, nice furniture, and clean modern bath. The staff was friendly. The breakfast was the normal hotel breakfast, nothing special, but it’s always good
Comment from Hotel Management
13 Sep 2024 by Manager, Hotel Management
Hello Thomas,We are delighted to hear that you appreciated our renovated rooms and friendly staff. It's fantastic to know that you found your room comfortable and enjoyed our modern bathrooms. We strive to provide a pleasant experience for all our guests, and we hope you had a good stay overall. Thank you for taking the time to share your feedback with us.
by A verified traveler
Posted 9 Sep 2024
I did not stay here after arriving at the property. It is unsafe for a female traveler to stay alone. It is in a bad area of this town, the property backs up to what appears to be a storage facility and truck parking lot. The property is not well lit it is not well protected. I left and found another property that was well lit, secure and in a better area of the town.
Comment from Hotel Management
11 Sep 2024 by Manager, Hotel Management
Hello Gina, We appreciate you sharing your feedback with us. Safety and security are our top priorities, and we regret that you did not feel comfortable during your brief visit. We strive to provide a secure environment for all our guests. We recommend that guests inquiring about safety concerns reach out to our management team for more information.
