Ratings based on 170 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Friendly staff, bedroom clean, but bath plug hole full of hair and over flow had tape all around it and bath side coming away
by A verified traveler
Posted 25 Aug 2024 on Hotels
by A verified traveler
Posted 20 Aug 2024
The restaurant and staff were great. The room was tiny and needing some help. We stayed here one night.
by A verified traveler
Posted 18 Aug 2024
The hotel was very welcoming
Comment from Hotel Management
18 Aug 2024 by Hana , Hotel Management
Dear Sharon,Thank you for reviewing your stay with us.We hope to see you again,Hana
by A verified traveler
Posted 18 Aug 2024
A good middle of the road Hotel with good facilities. Favoured by coach companies as a base for their clients, currently a coach full of guests who are going to the Edinburgh Tattoo, a distance of almost 50 miles away. Breakfast service was a bit chaotic with only two servers in the Dining Room and all tables taken. If you are unfortunate to be in residence with a coach party be prepared for a wee bit of upset, otherwise a good middle of the road established hotel. Only 20 minutes by car from Glasgow.
Comment from Hotel Management
18 Aug 2024 by Donna, Hotel Management
Thank you for your lovely review, we appreciate your feedback and will try to make continuous improvements to ensure a memorable stay. We hope to welcome you back in the future.Kind regardsDonna
by A verified traveler
Posted 14 Aug 2024
ROOMS ARE VERY TIRED, BEDS ARE AWFUL, CARPET HAD A HOLE IN AND THEN WAS PATCHED UP, RIDCULOUS. NEEDS A OVERHAUL IN ALL AREAS!!!
BREASKFAST IS NOT FUN WHEN COMPETING WITH COACHES OF PEOPLE. TRYING TO FIND A SEAT, HOT BREAKFAST WOULD BE NICE!! AND COFFEE WAS DISGUSTING.
THE LIST CAN GO ON.
THE ONE GOOD THING IS THE STAFF, THEY WERE LOVELY AND HELPFUL
Comment from Hotel Management
17 Aug 2024 by Donna, Hotel Management
Thank you for your feedback, we value your review and will pass this on to all relevant departments. We are happy you thought our staff were lovely and hope you will return in the future to see our new and improved services.Kind regardsDonna
by A verified traveler
Posted 14 Aug 2024
Comment from Hotel Management
17 Aug 2024 by Donna, Hotel Management
Thank you for your feedback, we appreciate it.Kind regardsDonna
by A verified traveler
1 night working away
Posted 13 Aug 2024 on Hotelsby A verified traveler
Posted 7 Aug 2024 on Hotels
by A verified traveler
Posted 5 Aug 2024 on Hotels
