Ratings based on 258 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
It was quiet & room was good
Comment from Hotel Management
11 Nov 2024 by KD, Hotel Management
We are so sorry for not meeting your expectations. Thank you for giving us a chance. We will keep improving in our facilities.
by A verified traveler
Posted 4 Nov 2024
Staff was very nice and helpful. On a 9-day trip staying somewhere new every night, this was the best place I stayed!
Comment from Hotel Management
4 Nov 2024 by KD, Hotel Management
We're grateful that you took the time to leave us a review. We hope that in the future we'll be able to provide a similarly excellent experience.
by A verified traveler
Posted 24 Oct 2024
Mold in the shower. Very dirty overall. Mirrors were streaked and nasty. No Kleenex. No extra towels or washcloths. Online pictures are very misleading. But, it was affordable
Comment from Hotel Management
28 Oct 2024 by KD, Hotel Management
Thank you for sharing your taught. We will definitely improve in our cleaning-less and we hope you can gave us another chance in future. We do apologize for dirty room, mold and mirror.
by A verified traveler
Posted 24 Oct 2024
Room not clean, totally outdated furnishings.
Comment from Hotel Management
28 Oct 2024 by KD, Hotel Management
We are so sorry that we didn’t meet your expectations. Thank you for your feedback. We hope you gave us another chance in future.
by A verified traveler
Posted 20 Oct 2024
No coffee in room, and when I went to office to get some at 7 am, they hadn't made any. Breakfast on weekends at 7am, to late for me to partake before leaving. Bed was old, fridge made a annoying sound all the time I was in the room. No soap at the bathroom sink. The room was relatively clean, that's about all I can say positive about the place.
Comment from Hotel Management
22 Oct 2024 by KD, Hotel Management
Dear sir JEFFERIE, we messed up. We appreciate your honest feedback about our facilities , and we apologize for the way things went. If you're willing to give us another shot, we'd appreciate the opportunity to give you the experience you deserve.
by A verified traveler
Posted 14 Oct 2024
We love to stay here when we come see our son at Ramp University. It is inexpensive and clean. Even though it is an older property the owners and staff have gone the extra mile to make sure it is clean and quick to take care of any shortage on towels, linens or even light bulbs. I always feel safe traveling by myself without my husband and having my younger kids with me.
Comment from Hotel Management
16 Oct 2024 by Ken D, Hotel Management
We're grateful that you took the time to leave us a review. We hope that in the future we'll be able to provide a similarly excellent experience
by A verified traveler
Posted 6 Oct 2024
There were no bath linens in the room. The bathroom tub had black mold around the edges in places, dirty patches. Bottom sheet on bed had what looked like either a blood or rust stain (small) towards the head of the bed. Pillow case on one side was shredded in a couple of places. The pool outside had greenish water in w a teenager swimming in the pool. Gross.
Comment from Hotel Management
7 Oct 2024 by KD, Hotel Management
Thank you for staying with us and we’ll look in to your concern about linen and pool. Thank you for bringing this to our attention and we hope you will consider returning for a better experience.
by A verified traveler
Posted 6 Oct 2024
Room could use some cleaning. Sheets & pillow cases were dingy, wasn’t even sure if clean. There was a wet towel left hanging over shower, no hand soap at sink and it was not clean, no hair dryer or iron/board in room. Needs some improvement. Outside property was nice.
Comment from Hotel Management
7 Oct 2024 by KD, Hotel Management
Thank you for your feedback, however we regret that linen aspects of your stay didn’t meet your expectations. We understand your concerns and sincerely apologize for any inconvenience.
by A verified traveler from Neptune
Posted 3 Oct 2024
Unfortunately the conditions were filthy. Check in was the only good part the lady at the front was wonderful also the other staff I dealt with was very kind. But the conditions of the room where to start. Spiders everywhere. Literal URINE STAINS on the under sheets. Stains on every towel. Just bad
Comment from Hotel Management
5 Oct 2024 by KK, Hotel Management
We are so sorry that we didn’t meet your expectations. Thank you for notify us so we can improve in cleanliness.
by A verified traveler
Posted 28 Sep 2024
This works for a quick stop. It was a bit dirty. A spot on the tiolet rim, dirty floors by the trims and the mirror had lots of black flecks, may be worn, and a hair in the bed.
Comment from Hotel Management
30 Sep 2024 by KD, Hotel Management
Thank you for sharing your thoughts, we will work with housekeeping team to do better job. Thank you for staying with us.
