Ratings based on 636 Verified Reviews

3.5 out of 5
60% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Nov 2024
4 out of 5
by A verified traveler

Posted 16 Nov 2024
Very handy to both Rugby Stadium and Seddon Park so runny and cricket covered. Is this complex also emergency housing as we were greeted with profanity from a male on the other block?
3 out of 5
by A verified traveler

Posted 17 Mar 2024
I don’t like the room it looks old and dirty
5 out of 5
by A verified traveler

Posted 10 Mar 2024
When I arrived there was some construction going on in my booked room on the property. So, the reception upgraded me into an executive room because it was there fault. I also had some boxes that I needed to take to Auckland and I did not want to keep them in my car while visiting customers in Hamilton. So, I asked the reception to keep those big boxes with them for two days until I leave the Motel on Friday. They allowed me to do that. Excellent customer service.
5 out of 5
by A verified traveler

Posted 3 Mar 2024 on Wotif
Welcome drink help with bag
5 out of 5
by A verified traveler

Posted 29 Feb 2024
I thought I might have noisy neighbours, but it was really quiet once the evening set in. I appreciated the complimentary Whittakers chocolate slab, the Bueno chocolate bar, the mini bag of Rashuns and the Coke can... It was moments like that where you'd need Mintees, so it was great to also have a few of those waiting for me too. Easy check in and out 😁.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Feb 2024 on Wotif
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Feb 2024
1 out of 5
by A verified traveler

Posted 6 Feb 2024 on Lastminute
We didnt stay very substandard...no offensive to anyone but should be aware of emergency housing there and travellors should be made aware when booking.. i think we should have been given a refund
3 out of 5
by A verified traveler

Posted 30 Jan 2024 on Wotif
Friendly staff. Comfortable bed but the room was sparsely furnished - only one comfortable chair to sit in, no couch, a very small desk and 1 chair - nowhere for friends or visitors to sit. Bathroom was very worn and showing its age. Suitable for my needs but overpriced considering the age and condition.