Ratings based on 665 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Better than expected.
Posted 26 May 2023 on HotelsAs many have commented, the facility is not brand new, but we can see that the bathrooms are renovated, and the linens are as clean as other Scandic hotels. Their Spa facilities are also excellent. Staff was also nice and helpful.
Comment from Hotel Management
4 Jun 2023 by Scandic Aulanko, Hotel Management
Dear Guest,Thank you so much for you comments!Please come back,Best,Scandic Aulanko
by A verified traveler
Posted 13 Feb 2023 on Hotels
Comment from Hotel Management
21 Feb 2023 by Scandic Aulanko, Hotel Management
Hei Niko!Kiitos ihanasta palautteesta!Lämpimästi tervetuloa uudelleen!Ystävällisin terveisin,Scandic Aulanko
by A verified traveler
Posted 13 Jul 2022 on Hotels
by A verified traveler
Posted 11 Jul 2022 on Hotels
by A verified traveler
Time for renovation
Posted 29 Oct 2021 on HotelsVery dated rooms and bathrooms. Restaurant service was focused on making things convenient for the waiting staff, not the client. Sadly this is common in Finland outside central Helsinki.
by A verified traveler from Suquamish
Posted 4 Sep 2021
Beautiful nature around the hotel!
by A verified traveler
Outdated, worn out with soviet- style service
Posted 15 Oct 2020 on HotelsFew days of swim and Playstation with my eldest son. Hotel policy prevents connecting HDMI devices. Staff says ”they don’t have the authority”, but ”will try to do something” and does nothing.
The same repeats with dining a’ la carte serving of a club sandwitch takes close to 40 minutes and the waiter ”does not know anything about the situation in the kitchen” and ”does not have the authority” to offer a starter from the buffet, but must ask the shift manager...who instead of being sorry for having me & my son waiting for the food starts an argument with me if the food has taken ”close to 40mins” or ”just a little over 30mins” to arrive. Well, makes no difference once the soggy club sandwich with cold and mushy fries arrive its clear that some places are beyond of salvage.
So no point of talking about the soviet-era styled decor, worn out rooms and ridiculously patched ”eräsauna” which was essentially glued pieces of wood on top of a badly worn out tile sauna as a cheap patchwork.
Summa summarum: unless soviet -style decor and service is your thing, you can do better elsewhere.
Comment from Hotel Management
20 Oct 2020 by Scandic Aulanko, Hotel Management
Hi,
Thanks for sharing your hotel experience with us, it helps us improve and get even better at what we do. We’re sad to hear that you were not satisfied with stay in our hotel- As your guest experience is really important to us, we’ve already taken several actions to ensure that it won’t happen in the future.
We hope you will stay with us again soon and give us a chance to give you a better hotel stay.
All the best,
Scandic Aulanko
by A verified traveler
Overall pleasant stay
Posted 5 Jul 2020 on HotelsThe hotel was far from full so we got quite attentive service. The staff were friendly. The family room was spacious enough with two small kids. Our room was clean and easily accessible with kids. There is only one restaurant on the premises, which at the time was open only from 4pm. The pools weren’t crowded and there was enough for our little ones to do for two days of splashing.
by A verified traveler
Posted 8 Feb 2020 on Hotels
by A verified traveler
Posted 1 Oct 2019 on Hotels
