Ratings based on 983 Verified Reviews

3.2 out of 5
77% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 1 Jan 2025
This is an old hotel with a new face, I guess. Stayed there more than ten years ago and it was pretty much unchanged inside since then. Carpet needed cleaning, clock was busted, stray wires on the floor, sink bowl was cracked and repaired with silicone. Bed was worn out. I guess for $100.00 it's what I deserved.
3 out of 5
by A verified traveler

Posted 30 Dec 2024
Heater A/C and toilets were not working properly in my assigned room, so I requested a room change, which was accomplished after some delay from staff. TV and bed were overall nice though I later discovered some (apparent) bed bug bites on myself.
1 out of 5
by A verified traveler

Posted 29 Dec 2024
Needs to be updated and cleaned better, there was stains on the furniture and the rugs were dirty.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Dec 2024
1 out of 5
by A verified traveler

Posted 28 Dec 2024
Room was dank. Dirty and dusty carpet with rips and stains. Bugs in room. Wall light switches were dirty. Fridge freezer had layers of old ice build up, microwave had food remnants. Phone was dirty. Bathroom was clean, I’ll give them that. Got off elevator on wrong floor, carpet in hall was all ripped up. Expedia photos are not a good representation of actual rooms. Checked out after one night. (Took pictures, so I have back up) Also, site says they have a shuttle from train but that is no longer available.
3 out of 5
by A verified traveler

Posted 26 Dec 2024
Staff are very unfriendly and basically ignore guests. However the restaurant in the parking lot is outstanding if for nothing else that restaurant made the stay here better.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Dec 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Dec 2024
5 out of 5
by A verified traveler

Posted 11 Dec 2024
Nothing
3 out of 5
by A verified traveler

Posted 4 Dec 2024
The mattress was terribly uncomfortable making sleep difficult. The ice machine on the floor did not work and the vending machine was practically empty and was sticky and not clean. The staff at the hotel were excellent.