Ratings based on 213 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
This is like a fancy hostel. It has false advertising. Let's get into it... To start with, when we got there, they say that their office is opened everything day with staff, but it's not. They keep the lights off to where you don't see anybody in there and the door locked, you use a lock box up front to get your key. They send a message saying to call to get a code for your key, but then when I called I was met with the rudest man. He tells us to come inside, but the office door was locked and the lights were off, so he bursts open the door and tells us to check in with the box in a demeaning tone. I explain that he doesn't need to be rude because the message said clearly to call and get a code, but alas, he continued rudeness. There's false advertising because the office is never truly open, the lobby area is not available for guests to use, and no friendly staff in sight. I believe the man was sexist against women because he gave condescending tones towards me, the woman who reserved this, but was friendly towards my husband. It's 2024, not 1902. Anyway, we were given the room Las Vegas and we walked to it and found the bathroom was booming with Silverfish (bugs) which is so GROSS! They can eat clothes, too. We stayed in that room for one night and honestly, this was the first time I ever considered a refund and leaving, but they told Expedia they wouldn't do any refunds ever (SO BEWARE)... We were changed to the Istanbul room. I don't recommend this place, clearly.
by A verified traveler
Posted 7 Nov 2024
A good experience!
by A verified traveler
Posted 30 Oct 2024
Staff responded quickly to our request
by A verified traveler
Posted 1 Jul 2024
There is no fridge or microwave in the room i stayed in
by A verified traveler
Posted 30 Jun 2024
Being in the city and not too far from a bus stop was nice, it was cool. I wish there was a fan in the room for the summer heat
by A verified traveler
Posted 2 Jun 2023 on Hotels
by A verified traveler
Posted 13 Sep 2019
by A verified traveler
Posted 13 Jun 2019 on Hotels
by A verified traveler
DO NOT STAY THERE!!
Posted 1 Jun 2019 on Hotelsby A verified traveler
Posted 20 May 2019
you never people working foir this hotel.
also it was terrible when i arrived. nobody was there and they dont even send me a code to open the door, i was glad i met one of the customer who has a mobile phone and call the number. but terrible logistics
