Ratings based on 422 Verified Reviews

4.7 out of 5
96% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Nov 2024
4 out of 5
by A verified traveler

Posted 29 Oct 2024
The room was immaculate. Comfortable bed and nice bedroom with a good shower. Walkable to subway, shops and restaurants.
Comment from Hotel Management
8 Nov 2024 by TORTUE Hamburg, Hotel Management
Chère Louise, salut from "TORTUE Hamburg" and thank you very much for your friendly feedback. I am delighted that we could satisfy your needs concerning the functionality of the assigned guest room and our location in the heart of Hamburg. We are already looking forward to welcome you back as soon as possible. À bientôt from "TORTUE Hamburg"!
5 out of 5
by A verified traveler

Posted 5 Sep 2024
Amazing hotel. We will be back!
Comment from Hotel Management
12 Sep 2024 by TORTUE HAMBURG, Hotel Management
Cher Jason, salut from "TORTUE HAMBURG" and thank you very much for your kind review. We are pleased to read, that you enjoyed your stay with us. We are already looking forward to welcome you back as soon as possible. À bientôt from your "TORTUE HAMBURG"!
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jun 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 May 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2024 on Hotels
5 out of 5
by A verified traveler

Posted 28 Apr 2024
really lovely staff. Rooms are on the smaller size but okay for a weekend trip. perfect location to explore the city!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Posted 28 Feb 2024 on Hotels
Beautiful hotel amazing breakfast
4 out of 5
by A verified traveler

Posted 19 Nov 2023
Room was lovely with very high ceilings giving feeling of space. Hotel is very close to shopping area though the area is a bit devoid of atmosphere early morning, evening and night. Food and beverage is very expensive in the hotel and I do draw a line at 30 Euros for breakfast.