Ratings based on 985 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
The location is great. It is easy to walk to St. Michael church and the mall. There are lots of dining and shopping options nearby.
Comment from Hotel Management
29 Oct 2024 by THE MADISON, Hotel Management
Dear Henry, Thank you very much for your very good rating. I am glad that you enjoyed your stay and liked the location. Indeed, St. Michaelis church and the "Portugiesenviertel" are just around the corner. I hope to have the pleasure to welcome you again in the future. Best regards,Julia Dethlefs, Director of Sales & Marketing
by A verified traveler
Posted 30 Sep 2024
The staff was terrific! The room was spacious and clean. We loved the use of the laundry, as well. We will definitely stay here again on our next trip to Hamburg.
Comment from Hotel Management
4 Oct 2024 by THE MADISON, Hotel Management
Dear Amy, with much pleasure I have seen your review and would like to thank you very much for taking the time to share it with us. I am glad that you had a good time at our MADISON Hotel and I am already looking forward to welcome you again in the future. Best regards,Julia Dethlefs, Director of Sales & Marketing
by A verified traveler
Posted 30 Aug 2024 on Hotels
Comment from Hotel Management
13 Sep 2024 by Leonard Bethmann, Sales & Marketing Manager, Hotel Management
Lieber Gast,herzlichen Dank für das Feedback! Ich freue mich sehr, dass Sie einen rundum gelungenen Aufenthalt bei uns im MADISON verbracht haben. Herzliche Grüße und bis zum nächsten Mal,
by A verified traveler
Quiet luxury
Posted 4 Aug 2024 on HotelsWonderful hotel with excellent service and amenities. Would stay here again if ever back in Hamburg. Our room was perfect for our family of three - friendly and knowledgeable staff, welcoming environment yet quietly luxurious. Central location without the noise of the city.
Comment from Hotel Management
5 Aug 2024 by THE MADISON, Hotel Management
Dear Mayra E., Thank you very much for taking the time to write your review. I am happy to read that you enjoyed your stay at our MADISON Hotel in Hamburg. I will make sure to forward your kind words of praise to our team. I am looking forward to welcome you again during your next Hamburg-trip. Best regards,Julia Dethlefs, Director of Sales & Marketing
by A verified traveler
Posted 25 Jul 2024
Comment from Hotel Management
13 Sep 2024 by Leonard Bethmann, Sales & Marketing Manager, Hotel Management
Dear Glenn,Thank you very much for your feedback! I am delighted that you had an all-round successful stay with us at the MADISON. Best regards and see you next time,
by A verified traveler from APO
Posted 18 Jul 2024
The Madison Hotel is a very nice, easy accessible hotel in the heart of Hamburg’s Altstadt (old city). The hotel was impeccably clean, the staff super friendly and willing to help with any questions. Our room was spacious and ready upon our arrival. The hotel has onsite parking and the Madison phase a partnership with the fitness center directly next door. We visited the gym twice and were beyond impressed with their facility. We also ordered room service one evening from the on site restaurant, and the food was delicious and delivered to our room in very timely manner. We would definitely stay at The Madison again and would highly recommend it for all the reasons stated.
Comment from Hotel Management
22 Jul 2024 by Leonard Bethmann, Sales & Marketing Manager, Hotel Management
Dear Molly,thank you for sharing your impressions on your first visit to THE MADISON. With much pleasure I have learned that you enjoyed your stay and that you were satisfied with our service from the heart.We are proud that we are your new hotel in Hamburg and are looking forward to the pleasure of welcoming you again in the near future.Kind regards,
by A verified traveler
Posted 5 Jul 2024
the staff at every level was wonderful. We stayed for 5 nights so having a washer and dryer down the hall (at no cost was super helpful) since we were traveling for a month. There is an onsite restaurant which is convenient but so many other options for more interesting dining. It is not right in the center of old town but short and easy walking distance to the old town and MANY other interesting attractions. We would come back here.
Comment from Hotel Management
8 Jul 2024 by THE MADISON , Hotel Management
Dear Jennifer, I would like to thank you very much for taking the time to share your feedback with us. I am glad that you enjoyed your stay at our MADISON Hotel as well as the location witin Hamburg. Indeed, there are so many sights, just around the corner. I am looking forward to welcome you again during your next trip to Hamburg.Best regards,Julia Dethlefs, Director of Sales & Marketing
by A verified traveler
Posted 23 Jun 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by Leonard Bethmann, Sales & Marketing Manager, Hotel Management
Liebe Georgia,herzlichen Dank für das wunderbare Feedback! Ich freue mich sehr, dass Sie einen rundum gelungenen Aufenthalt bei uns im MADISON verbracht haben. Herzliche Grüße und bis zum nächsten Mal,
by A verified traveler
Spacious, colourful and comfortable
Posted 22 Jun 2024 on HotelsVery colourful, spacious and modern room. Nice space desk for work. Good location.
Very happy with my stay at this hotel.
Comment from Hotel Management
24 Jun 2024 by THE MADISON , Hotel Management
Dear Cécile, Thanks a lot for the very good feedback. It is amazing, that you had a great time in Hamburg and have been vey happy with choosing to stay at our MADISON. I hope to see you again in the future. Best regards,Julia Dethlefs, Director of Sales & Marketing
by A verified traveler
Wonderful hotel.
Posted 13 Jun 2024 on HotelsIt was a wonderful hotel. We thoroughly enjoyed our stay. It was in a great location to explore the city. The staff were very attentive and we enjoyed dinner twice in the restaurant. I highly recommend this hotel!!
Comment from Hotel Management
17 Jun 2024 by THE MADISON , Hotel Management
Dear Nancy, Thank you very much for your great feedback following your recent stay with us. I am glad that you had a great stay at our MADISON Hotel and liked our restaurant as well. I hope to have the pleasure to welcome you again in the future. Best regards from Hamburg,Julia Dethlefs, Director of Sales & Marketing
