Ratings based on 899 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Lovely, elegant hotel near Central Station. Great bed & pillows ( I normally struggle with hotel pillows). Huge shower. Excellent breakfast if required. Wonderful old style bar nestled at the back of the hotel.
Comment from Hotel Management
18 Nov 2024 by Online Reputation Manager, Hotel Management
Dear Marian, thank you very much for your kind words and the time you took to share your impressions with us. We are very pleased that we were able to fully meet your expectations. We hope to be able to welcome you again one day and wish you a warm welcome today! With kind regards from the Reichshof Hamburg, Susanne Westermann - Online Reputation Manager
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Online Reputation Manager, Hotel Management
Dear Peck, thank you very much for the good rating you have given our hotel. We are pleased that you enjoyed your stay with us and hope to welcome you again. With best wishes from the Reichshof Hamburg, Susanne Westermann - Online Reputation Manager
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Online Reputation Manager, Hotel Management
Dear Krystal, thank you very much for your great review. We are delighted to read that we were able to impress you in all areas. We look forward to welcoming you again soon. With kind regards from the Reichshof, Susanne Westermann - Online Reputation Manager
by A verified traveler
Posted 6 Nov 2024
Could not fault the hotel, room or staff. The hotel is very grand, the room was very spacious and very clean and the staff from the moment we walked in to when we left were very friendly and very helpful in our needs
Comment from Hotel Management
7 Nov 2024 by Online Reputation Manager, Hotel Management
Dear Alan, thank you very much for thinking of us after your return home and for sharing your impressions with us and our future guests. It is nice to read that you had a pleasant stay with us and that you spoke so positively about our staff. We hope to welcome you again and would like to extend a warm welcome to you today! Kind regards from the Reichshof Hamburg, Susanne Westermann - Online Reputation Manager
by A verified traveler
Posted 31 Oct 2024
Near to the central station, but not loud. The common areas are very quiet and welcoming. The staff was excellent.
Comment from Hotel Management
1 Nov 2024 by Online Reputation Manager, Hotel Management
Dear Stacy, thank you very much for your kind words and the time you took to share your impressions with us. We are very pleased that we were able to fully meet your expectations. We hope to be able to welcome you again one day and wish you a warm welcome today! With kind regards from the Reichshof, Susanne Westermann - Online Reputation Manager
by A verified traveler from New York
Posted 25 Oct 2024
Great hotel. Only issue was some mold in shower stall
Comment from Hotel Management
28 Oct 2024 by Online Reputation Manager, Hotel Management
Dear Michael, thank you very much for your great review. We are delighted to read that we were able to impress you in all areas. We look forward to welcoming you again soon. With kind regards from the Reichshof, Susanne Westermann - Online Reputation Manager
by A verified traveler from Bellingham
Posted 15 Oct 2024
This was such an incredible stay! The beds were so comfortable and the rooms were elegant and clean. The breakfast exceeded expectations! For beinf so close to the train station i was impressed with the noise and safety levels.
Comment from Hotel Management
25 Oct 2024 by Online Reputation Manager, Hotel Management
Dear Samantha, a big thank you for this wonderful review. There is nothing better than completely satisfied guests who felt very comfortable with us and would love to come back. We will of course pass on your praise to the whole team. We are already looking forward to seeing you again and wish you a wonderful time until then. With kind regards from the Reichshof, Susanne Westermann - Online Reputation Manager
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Online Reputation Manager, Hotel Management
Dear Billie, thank you very much for your great review. We are delighted to read that we were able to impress you in all areas. We look forward to welcoming you again soon. With kind regards from the Reichshof, Susanne Westermann - Online Reputation Manager
by A verified traveler
Posted 3 Oct 2024
Perfect hotel for exploring Hamburg if being near main train is important. Would stay there again
Comment from Hotel Management
4 Oct 2024 by Online Reputation Manager, Hotel Management
Dear Pritam, thank you very much for the good rating you have given our hotel. We are delighted that you enjoyed your stay with us and hope to welcome you again. With best wishes from the Reichshof, Susanne Westermann - Online Reputation Manager
by A verified traveler
Posted 29 Sep 2024
Nice hotel
Comment from Hotel Management
30 Sep 2024 by Online Reputation Manager, Hotel Management
Dear Richard, thank you very much for your great review. We are delighted to read that we were able to impress you in all areas. We look forward to welcoming you again soon. With kind regards from the Reichshof, Susanne Westermann - Online Reputation Manager
