Ratings based on 260 Verified Reviews

4.0 out of 5
4.2 Room cleanliness
3.8 Service & staff
3.8 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 24 Oct 2024
Automated check-in was not working well on arrival
5 out of 5
by A verified traveler

Worth of visit

Posted 24 Jul 2024 on Hotels
Friendly staff Nice bar Good room
Comment from Hotel Management
25 Jul 2024 by Hotelmanager, Hotel Management
Hello Arto,thanks a lot for your positive feedback. We're hoping to see you again soon.
3 out of 5
by A verified traveler

Posted 17 May 2024 on Hotels
Noisy, bad ventilation, low level of maintenance, missing power sockets, missing hooks for towels
Comment from Hotel Management
20 May 2024 by Hotelmanager, Hotel Management
Hello Oliver,thank you so much for your review. We are very sorry that we could not provide you a welcoming stay. Due to your feedback we will be able to adjust and provide a better stay in the future.
5 out of 5
by A verified traveler

Posted 3 Apr 2024 on Hotels
Comment from Hotel Management
5 Apr 2024 by Hotelmanager, Hotel Management
Hello Gerd,thank you for your positive review, we hope to see you again.
3 out of 5
by A verified traveler

Posted 25 Mar 2024
The cleaning After 3 dans didnt take Place and we Head to remind twice before it was dine one day before we left.
Comment from Hotel Management
25 Mar 2024 by Hotelmanager, Hotel Management
Hello Caroline,thank you so much for your feedback. It is important to us that cleaning is done regularly. Please excuse the inconvenience. We will pass on the feedback to our team.
4 out of 5
by A verified traveler

Posted 19 Feb 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by Hotelmanager, Hotel Management
Hello,thank you a lot for your positive review, we're happy you enjoyed your stay.
5 out of 5
by A verified traveler

Posted 19 Feb 2024 on Ebookers
Comment from Hotel Management
20 Feb 2024 by Hotelmanager, Hotel Management
Hello Sidney Salome,we appreciate your positive review, thank you so much.
3 out of 5
by A verified traveler

Posted 11 Feb 2024 on Hotels
Comment from Hotel Management
11 Feb 2024 by PHNX Team, Hotel Management
Hi, thank you very much for your feedback. We hope to host you again soon. Have a great day!
4 out of 5
by A verified traveler

Posted 2 Feb 2024 on Hotels
Comment from Hotel Management
11 Feb 2024 by PHNX Team, Hotel Management
Hi, thank you very much for your feedback. We hope to host you again soon. Have a great day!
5 out of 5
by A verified traveler

Posted 10 Jan 2024 on Hotels
Small bu nice and clean
Comment from Hotel Management
10 Jan 2024 by PHNX Team, Hotel Management
Thank you for your feedback. It was great having you over.