Ratings based on 976 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2024
I booked 2 rooms for my family of 5 and when I checked in they gave us 1 room in the first floor and the second one in the 4 th floor which was very inconvenient. The room was very small and had no desk or makeup table and when I booked I thought the room will have an extra bed for tgd 3 rd person that I was charged extra for but it turned that they just opened the sofa to make it a bed for the 3 rd adult so there was no sitting area either
by A verified traveler
Posted 28 Sep 2024
by A verified traveler
Posted 7 Sep 2024
We had a great stay at the Novotel Alster. It was our first visit to Hamburg. The hotel was clean and always smelt lovely. The staff were nice and everything requested was brought up straight away. The breakfast offering was fresh and lovely and I really liked the fresh lemon and ginger tea bar. You are on the door step of the under/overground which was fantastic and about 12 minutes away from the gorgeous town centre. I had no issues and look forward to coming and staying here again. Thanks Novotel!
by A verified traveler
Posted 1 Aug 2024
I would recommend
by A verified traveler
Posted 24 Jul 2024
I didn’t like the maids just walking in on me
by A verified traveler from Canterbury
Posted 22 Jul 2024
by A verified traveler
Short Break
Posted 19 Jul 2024 on HotelsEverything seemed fine until we decided to have a drink in the bar are on the last night. That’s when Ratatouille decided to appear and run under the window on the carpet. I noticed at breakfast there were bait boxes on the dining area so obviously there is a rodent problem
by A verified traveler from Washington
Posted 12 Jul 2024
by A verified traveler
Worth bypassing if high temperature outside.
Posted 26 Jun 2024 on Hotelsby A verified traveler
Posted 13 Jun 2024
It is close to the tube station for visiting different sights & covenient for walks.
