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NH Collection Hamburg City

4.0 star property
Pet-friendly hotel with a full-service spa connected to the convention center in Hamburg

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Photo gallery for NH Collection Hamburg City

Exterior
Lobby
Lobby
Premium bedding, minibar, in-room safe, desk
Terrace/patio
Relax in style at NH Collection Hamburg City, where modern comfort meets vibrant city life. Take some time to unwind on the rooftop terrace, explore the garden or rejuvenate at the spa. With a restaurant offering light fare and a gym for active moments, guests have praised this hotel’s helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • Parking available
  • Pet friendly
The current price is P6,157
P6,588 total
includes taxes & fees
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 2 adults + 1 child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite (Extra Bed 3 adults)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 3 adults)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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includes taxes & fees
Feb 23 - Feb 24
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About the neighborhood

Map
Feldstr. 53-58, Hamburg, HH, 20357

What's nearby

  • Hamburg Messe and Congress - 9 min walk
  • Reeperbahn - 11 min walk
  • St. Pauli Piers - 18 min walk
  • Miniatur Wunderland - 3 min drive
  • Elbe Philharmonic Hall - 4 min drive

Getting around

  • Messehallen U-Bahn - 4 min walk
  • Michaeliskirche Hamburg Station - 15 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪September - ‬1 min walk
  • ‪Das Peace - ‬4 min walk
  • ‪Dulf’s Burger - ‬2 min walk
  • ‪Xeom - ‬5 min walk
  • ‪Marend - ‬4 min walk

About this property

NH Collection Hamburg City

Upscale hotel near Reeperbahn
Near St. Pauli Piers, NH Collection Hamburg City provides a rooftop terrace, a garden, and dry cleaning/laundry services. Take some time to relax at the onsite spa. The on-site restaurant offers light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-out, express check-in, and smoke-free premises
  • A 24-hour front desk, free newspapers, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 129 rooms feature comforts such as premium bedding and pillow menus, in addition to perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • HDTVs with premium channels
  • Eco-friendly cleaning products, electric kettles, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hamburg NH
Nh Hamburg Altona Hotel Hamburg
Nh Hotel Hamburg
Nh Hotels Hamburg
NH Collection Hamburg City Hotel
NH Collection Hamburg City
Nh Hamburg-City Hotel Hamburg
NH Collection Hamburg City Hotel
NH Collection Hamburg City Hamburg
NH Collection Hamburg City Hotel Hamburg

Frequently asked questions

Is NH Collection Hamburg City pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 35 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Hamburg City?

As of Feb 17, 2025, prices found for a 1-night stay for 2 adults at NH Collection Hamburg City on Feb 23, 2025 start from P 6,157.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Collection Hamburg City?

Self parking is available for EUR 20 per day.

What time is check-in at NH Collection Hamburg City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at NH Collection Hamburg City?

Check-out is at noon. Late check-out is available for EUR 35 (subject to availability).

Where is NH Collection Hamburg City located?

Located in Hamburg-Mitte, this spa hotel is within a 15-minute walk of Hamburger Dom and Reeperbahn. St. Pauli Piers and Hamburg City Hall are also within 1 mi (2 km). Messehallen U-Bahn and Feldstrasse U-Bahn are within a 5-minute walk.

NH Collection Hamburg City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 591 out of 1002 reviews
Rating 8 - Good. 332 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 5 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Izak, Mertert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & Big room nearby U and bus station
Stayed 2 nights in Jan 2025

8/10 Good

Gabor

Liked: Cleanliness, staff & service, property conditions & facilities
clean room, comfy bed, well-equipped bathroom room temperature rather cold, air ventilation in the room pretty loud
Stayed 3 nights in Dec 2024

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff! Breakfast was great as well. Famous places are near and walkable. Street is safe.
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location from which to explore the city. Close to the underground and being right opposite the winter fair when we stayed was an added bonus.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sanjay, Milton Keynes

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious. Staff excellent and friendly. Nothing was a problem. Breakfast timings were brilliant, never felt rushed. Food options at breakfast were good. Perfect place for both business and pleasure
Stayed 4 nights in Nov 2024

10/10 Excellent

Alastair

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable, well maintained and perfect for what I wanted. It is opposite the "DOM" amusement park which was in operation when I was there. It did not disturb me at all and I guess if you like that type of thing this is a very good location to be at. The hotel provides a great breakfast but at a price - 26euro. It does not serve evening meals so you need to buy in or go out. You are well served if you choose to go out locally but Hamburg has a lot of cool places to go in the city centre. Access to the city centre is a 30 minute stroll of 6 minutes on the UBhan. I can recommend the DB app if you want easy access to tickets and directions etc. I would stay here again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Wilson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is near a street of diverse food options!
Stayed 1 night in Sep 2024

10/10 Excellent

Wilson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s opposite Hamburg bunker and next to the Hamburg messe. While not near the city centre but walking and jogable distance. I enjoyed my stay.
Stayed 4 nights in Sep 2024

6/10 Okay

Isabel

Traveled with family
Liked: Staff & service, amenities
The location was good but the area was busy and noisy.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Ara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Ara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, remarkable breakfast, nice amenities
Stayed 3 nights in Jul 2024

10/10 Excellent

Logan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The USP for this hotel is the room space, it is like an apartment inside with well maintained stylish furnishings. The room has great amenities and is good value for money. I make a point of staying here whenever I visit Hamburg, its that good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Hamburg. Loved it
Stayed 1 night in Jun 2024

10/10 Excellent

Sebastien

Stayed 2 nights in May 2024

10/10 Excellent

Katy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed here for the Hamburg Marathon. The hotel is a short walk from the start / finish area, close to public transport, and many good restaurants nearby. The staff were friendly and helpful. The room was immaculately cleaned daily, and our room was very quiet and comfortable. We look forward to staying with you again soon.
Stayed 4 nights in Apr 2024

10/10 Excellent

Casper

Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Timothy

Traveled with partner
Liked: Cleanliness, staff & service
I'll start off by saying, the staff here are fantastic. But cons, then pros. 1. Early check in. When I booked, I enquired about whether I could check in an hour or so earlier. They told me that I can come and ask, but if my room wasn't ready, I could drop off my bags. When I arrived, I was told "Your room is available, but we won't give you early check in unless you sign up to our Rewards program". Being accosted into signing up was an extremely uncomfortable experience. 2. Why am I paying extra for better WiFi? This is, supposedly, a 4 star hotel. If I am paying 175€ a night, I do not, at all, expect to have to PAY MORE for fast WiFi. 3. The Mini Bar prices are insane. Yes, I get it's a convenience thing. But 4€ for a bottle of beer that is 0.80€ in a store is extortionate. 4. The bar selection could use a rethink. A very very basic selection. 5. This is, as I said, supposedly a 4 star hotel. I would argue it's a 3 star. It is certainly overpriced for what it is. Pros: 1. The suites are awesome. Very big, and having multiple spaces is so nice. (But the bathroom has enough space for a bath too) 2. The staff always say hello and are awesome. They even gave me plasters for my feet when my shoes caused issues. 3. The location is close enough to Reeperbahn where you can walk to it or take a 5 minute Uber. But it's far enough away where you dont get thousands of drunk people stumbling around. Overall, returning is questionable.
Stayed 2 nights in Aug 2023

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with family
Stayed 1 night in Jul 2023