Ratings based on 379 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Oct 2024
Very friendly and helpful staff.
by A verified traveler
Posted 19 Jul 2024
our stay for one night in germany was comfortable but we were a little disappointed by the lack of drinking water and tea making facilities in the rooms.
Comment from Hotel Management
22 Jul 2024 by Motel One Hamburg Altona, Hotel Management
Lieber Gast, herzlichen Dank für die Zeit, die Sie sich genommen haben, um so eine ausführliche Bewertung zu verfassen. Bewertungen wie Ihre machen unseren Job 100% lohnenswert und wir freuen uns auf Ihren nächsten Besuch. Gerne können Sie jederzeit an unserer Bar heißes Wasser bekommen, oder mit Ihren Anliegen auf uns zu kommen.Ihr Motel One Hamburg Altona-Team
by A verified traveler
Posted 18 Jul 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by Motel One Hamburg Altona, Hotel Management
Lieber Gast, herzlichen Dank für die Zeit, die Sie sich genommen haben, um so eine ausführliche Bewertung zu verfassen. Bewertungen wie Ihre machen unseren Job 100% lohnenswert und wir freuen uns auf Ihren nächsten Besuch. Ihr Motel One Hamburg Altona-Team
by A verified traveler
Posted 26 Sep 2023
Read positive reviews about the hotel however located in unsafe area of town. Used train and bus to reach hotel and didn’t feel comfortable at all. Room was very noisy as well and couldn’t sleep due to notice from adjourning room. Staff was very cold and uninviting.
by A verified traveler
Posted 24 Jun 2022 on Wotif
Rooms very clean and comfortable. Breakfast super.
by A verified traveler
Posted 16 Jun 2020 on Hotels
Very comfortable and great service. The rooms are very small and basic but comfy and well designed. Ideal for a quick stop over. Nice bar is a bonus.
by A verified traveler
Clean, good service, great price
Posted 31 Aug 2019 on HotelsGood service and good price, and hotel was clean.
No restaurant though and it's a 10 mins walk to Osterstrasse where most of them are (along some dark streets).
Was fine for my stay in the summer, but worth knowing for the winter!
by A verified traveler
Good location, good wifi and good food.
Posted 20 Aug 2019 on HotelsVery comfortable room and hotel. The female reception staff I dealt with was a bit moody and not friendly but the overall stay was as expected. Good location, good wifi and good food. No tea or coffee in room though.
by A verified traveler
Clean and modern
Posted 14 Aug 2019 on HotelsClean, modern hotel with friendly staff. It’s about a ten minute walk to the trains and there’s a bus stop in front of the hotel to get to the city.
by A verified traveler
Excellent quality for small price
Posted 20 Jul 2019 on HotelsVery pleasantly surprised at the quality of the hotel for the price and will be staying here again!
