Ratings based on 650 Verified Reviews

3.4 out of 5
64% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Expensive for what is offered

Posted 14 Aug 2021 on Hotels
Stayed just one night whilst visiting my daughter in nearby hospital. First the good- parking free and on site, bed was comfortable, room clean although very worn, very quiet until building site workers next door started. The lift was out of order, no coffee making facilities (as in description), no information about breakfast etc. in room. Check in was easy but no information on breakfast offered (assumed it was in room). No one at the desk for check out, waited 10 minutes and rang bell. For the price of 84 Euros for the night was a bit disappointed.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jul 2021 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jul 2021 on Hotels
2 out of 5
by A verified traveler

Going downhill

Posted 1 Mar 2020 on Hotels
Ive been travelling there for 8 years, once sometimes twice a year. It was great at the beginning. Gradually ging downhill with cleanliness, you used to get a bottle of water, nothing. They give you a bottle opener, with nothing to open. No tea/coffee making facilities. The biggest hit for me was their restaurant is now closed, permanently. No mention of this in the ads. Their restaurant was great! Part of the reason i chose it. A real shame.
4 out of 5
by A verified traveler

Posted 15 Dec 2019
Well priced, hotel room was perfectly acceptable..
4 out of 5
by A verified traveler

Christmas market trip

Posted 13 Dec 2019 on Hotels
Hotel was 15mins from airport in car, could use public transport but it wasnt suitable for us with arrival and departure times. Was about 30-40 mins. Eash to get into Hamburg city bus was at end of street and took you right to U line. 30 mins and into city centre. Supermarkets near by to pick up water and snacks. There was a few restaurants along the main road When we arrived our room smelt a bit like someone had smoked in there. We were given another room after asking.Theee was no smoking signs in rooms and hotel but there was definitely a smell. For the price it was good and as it was last minute the small travel distance into Hamburg saved alot. Hamburg Christmas markets were amazing. So many around the city. The food and drinks were reasonable, slightly cheaper than the markets at home and the atmosphere was very nice.
1 out of 5
by A verified traveler

Posted 27 Nov 2019 on Hotels
Very bad
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Oct 2019 on Hotels
3 out of 5
by A verified traveler

Room is old and too dark

Posted 20 Aug 2019 on Hotels
The room is old and too dark! but its ok for a one night stop over!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Aug 2019 on Hotels