Ratings based on 916 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2023
by A verified traveler
Posted 23 Aug 2022 on Hotels
Is good hotel. Only small room
by A verified traveler
Posted 30 Jun 2022
Really nice location, great people
by A verified traveler
Hamburg by 2
Posted 21 May 2022 on HotelsThis hotel does not have air conditioning or at least a fan. I realize it was unusually warm in Hamburg, but this room would likely be warm on a normal day. There is little air movement into the room.
by A verified traveler
Posted 7 Jun 2019
Stayed here for three nights with my wife, one daughter and a grandson - and were not disappointed. By accident and not planned, the location was excellent for us. There is a straight-through S-bahn train from the Airport to very near the hotel. The hotel is in a quiet street and had quite a number of restaurants, particularly Portuguese and Italian, very near it. Part of our purpose was to take the youngster to see Miniatur Wunderland, which is the most amazing scale model that you are ever likely to see in your life, but we were also able to take a two-hour Harbour Tour so that the young man, and the rest of us, could admire the enormous container ships that arrive. Truly impressive - if worrying that Europe needs to import such vast quantities of goods. Our hotel was within walking distance of the Wonderland and also of the new Elbephilharomie, which is the exceptional new concert hall that has recently been completed in the docks area. Even if you have no intention of going to a concert, you should go up on the unusually long escalator to the Foyer area and Auditorium entrance because, on this level, you can walk all the way around the perimeter of the building and enjoy the amazing views.
As for the hotel, the beds were comfortable, bathrooms clean and properly equipped. Our rooms were at the back looking down onto an enclosed garden area with one or two mature trees and some grass that needed a bit of a trim! The breakfasts were excellent, true German style,
by A verified traveler
Posted 6 Jun 2019
by A verified traveler from Paris
Posted 27 May 2019
I liked the check in counter. Didn’t like no elevator for the entry stairs and no one to help with our bags.
by A verified traveler
Posted 4 Mar 2019
My room was attractive and quite comfortable. The location is great. For the most part the desk staff was friendly and helpful, but there were times that the person at the desk was not very helpful. The wifi was terrible. Nobody at the desk could help. At one point the desk clerk reset the router but my internet would not work and she was not at all interested in helping. I talked to another guest in the lobby who experienced the same problem with wifi.
by A verified traveler
Posted 4 Jan 2019
Hotel with character in great location, close to river and transportation.
by A verified traveler
Clean and functional
Posted 14 Dec 2018 on HotelsThe hotel rooms are small but clean and functional. They are however not very soundproof as you hear everything going on in the room next door. Breakfast is good and staff friendly. The hotel is well situated for restaurants and getting public transportation
