Ratings based on 579 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jul 2024
We were so lucky to have met the most lovely concierge who made our check in process the best. He was so accommodating and helpful. The room was very clean and cute. Great location to walk to the train station so you can get anywhere. Also a cute downtown nearby with lots of great food options for a quick snack. Would stay here again, definitely recommend!
by A verified traveler
Hamburg break
Posted 3 May 2024 on HotelsNice clean hotel, a few minutes walk from Altona station. Good choice for breakfast . Would definitely stay here again
Comment from Hotel Management
8 May 2024 by Hotel Central, Hotel Management
Dear guest,Your positive comments regarding your recent stay at the Hotel Central Hamburg are heartening to receive. It's delightful to learn that the cleanliness of our hotel matched your expectations and the proximity to Altona station provided convenience during your travels. It's also pleasing to know that our breakfast selection added value to your stay. Hearing that you would choose to stay with us again is the highest compliment we could hope for. Looking forward to welcoming you back on your next visit.Your team from the Hotel Central Hamburg.
by A verified traveler
Posted 29 Apr 2024 on Hotels
by A verified traveler
Posted 12 Jun 2022
i really appreciated it was very close to the bus/train hub ! the staff always ensured to keep my room nice and clean whenever i was away as well :))
by A verified traveler from Mc
Posted 30 Jan 2020
The staff kept ringing from reception and hanging up from 10am onwards as it was obvious that they wanted to clean the room. Checkout was at 12pm, so we were by all means in our rights to still be using the room. We had a late one the night before and the constant ringing and trying the door was so so annoying.
Comment from Hotel Management
2 Feb 2020 by central, Hotel Management
Dear ElNiño, Thank you for taking the time to share your feedback with us. We are very sorry to hear about the inconvenience you experienced. This does not represent our high quality standard we put on ourselves. We will talk to our team that this does not happen again. Please accept our apologies. Best wishes from Hamburg, your team from Hotel Central
by A verified traveler
Posted 3 Dec 2019 on Hotels
by A verified traveler
Posted 16 Sep 2019
Hotel was next to the railway station, so was easy to find and very much within walking distance; however I was not affected by any noise or disturbance from the station.
The underground system was in the same station, so getting around Hamburg was very convenient.
Staff were very helpful and friendly and professional.
Comment from Hotel Management
20 Sep 2019 by Central, Hotel Management
Dear Guest, Thank you very much for your evaluation of our hotel. We are happy that you enjoyed your stay with us. We hope to welcome you back again and send you best wishes from Hamburg, your team from the Hotel Central
by A verified traveler
Posted 6 Aug 2019 on Hotels
by A verified traveler
Posted 8 Jul 2019
I loved the location, the price, and the amenity room.
Comment from Hotel Management
12 Jul 2019 by central , Hotel Management
Dear Guest, Thank you for taking the time to share your great feedback with us. We hope to see you again in the near future. Best regards, your team from the Hotel Central
by A verified traveler
Nice small hotel very close to Altona Station
Posted 7 Jul 2019 on HotelsThis is a nice small hotel just 100 meters from Altona Station where all of Hamburg's transit connects, and Altona's cafes and shopping are a few steps further. Our room was large and comfortable with a comfy bed, sitting area, desk for working and fast wifi. There is coffee making and refrig, too. Two options are available for breakfast - small one with pastries and coffee and a big buffet with lots of choices. Both are yummy. The staff are friendly and helpful.. We enjoyed our stay!
Comment from Hotel Management
8 Jul 2019 by central , Hotel Management
Dear Susan, Many thanks for taking the time to give us a feedback regarding your stay at our Hotel Central. Best regards from Hamburg, your team from the Hotel Central
